Question about T-Mobile Dash Smartphone

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My tmobile phone will not turn

My tmobile dash will not turn on, eventhough the battery is fully charged, and it will not even turn on with the sim card not inside. i turned it off and it wouldnt turn back on. i left it alone for a night and tried to turn it on and it did not work. what should i do??

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  • noe_erica Mar 08, 2009

    same thing happened to my phone, the green indicator light is on but it just doesn't turn on

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  • 66 Answers

Try to plug in thew charger. if it indicates that it is charging then you most likely have a broken power switch. that is a common problem with this phone. if youcan get a local cellphone repair tech to service it, contact www.fixphonenow.com they can repair it.

Posted on Nov 22, 2008

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Posted on Jan 02, 2017

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How can i copy saving phone numbers in the SIM card, eventhough my screen is broken pleasse answer quick as possible sammy


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Hello there, in my experience i have found that this problem as been caused by a software issue on your phone, i suggest taking the battery out and your sim for a day or two and then put a different sim and battery into your phone, this may not work! then charge the phone fully and see what happens, if the same occurs then it is more then likely a software issue on the phone and if you have warranty on it take it back to where you got it from and if not, take it to a local phone store, not orange or tmobile or anything like that because they wiill charge you over the odds

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take battery out, put sim card in, be sure its facing the right way, then put in battery next charge phone fully, then try to turn on. If it doesn't work, take back to where you bought it.

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That definitely is a battery issue. The battery is either Low Soc or it is a failed battery. Most batteries on PDA's usually fail within a year because of the immense amount of use the phone has and the majority of the time the batteries are smaller in a PDA. Take your battery to a service center if one is in your area or call your carrier and inquire about the warranty on batteries (usually 1-year).

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This happen to me more than once, the latest today (may 25 08)at 9pm. Tmobile will tell you how sorry they are and that's about it. I am on my second dash and second battery.
Try to hold both top keys (between call green and hung up red) while you are pressing on the shut off switch for 2 seconds. Whe it comes back to life, everything will have erased but supposedly, the phone will be like new.
I am collecting names and emails of people who are fed up with the Dash and Tmobile. Write to me jeanrenoux@hotmail.com

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Master repoot the phone. You will loose all data, but you can recover the phone.

1. PRESS AND HOLD BOTH SOFT KEYS.
2. WHILE HOLDING DOWN SOFT KEYS, PRESS AND RELEASE THE POWER BUTTON, WAIT 3-5 SEC. (PHONE SHOULD POWER ITSELF ON BY DOING THIS)
3. RELEASE THE TWO KEYS SOFT KEYS.
4. WHEN SCREEN ON DASH LOOKS LIKE IT'S IN DOS FORMAT, PRESS SEND (GREEN ANSWER KEY)

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Mine does the samething. I'm running 6.1 and have found the problem to be the system fails to read the sd card on boot. When I reset my memory I don't put the sd card in until the system has booted back to the start screen. Works fine everytime.

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I tried the new battery and thought it worked and posted it to this site...and, after about 30 hours the same thing happened. It's either the phone or the software, but, since the problem began 15 months after I bought the phone, I tend to think it's the phone, not the battery or the software. I'm going to try to contact HTC since T-Mobile is useless.

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