Question about Kodak EASYSHARE 5500 All-In-One InkJet Printer

1 Answer

Won't print, copy, or scan

Won't calibrate or clean heads
started out with printheads rolling and rolling with no printing results
says tray not engaged
says check paper
paper jams continuously when it trys to work

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  • Anonymous Mar 23, 2014

    my print head seems to be jammed

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1 Answer

How to clean the printhead


There is usually a function in the print manager on your PC, to clean the printhead, you will have to put a clean page in the tray and start the process.

Apr 28, 2014 | HP Officejet 4620 e-All-in-One Printer,...

1 Answer

WE HAVE A KODAK ESP-3 AND HAVE PUT IN NEW INK (BLACK) AND IT WON'T PRINT. THE COLOR SHOWS EMPTY BUT IT'S ALSO NEW. ONLY WANT TO PRINT BLACK BUT IT WON'T PRINT EITHER JUST SHOWS LOW INK ETC.


First: you need both ink cartridges for the printer to function properly.

Second: You may have a bad printhead, do the following:



Clean the print head then print a demo sheet.

  1. Verify that inkjet paper is loaded in the paper trays.
  2. On your desktop, start the KODAK All-in-One Home Center, then select the Help [?] icon.
  3. From the Help menu, select Maintenance, then select Print head Cleaning. The On/Off light flashes green during the cleaning procedure.
  4. When the On/Off light glows a steady green, press Photo and Copy simultaneously to print a demo sheet.

If the Demo print is bad- IE: no black, blurry print etc., then you may need to replace the print head:
http://www.kodak.com/global/plugins/acrobat/en/service/manuals/AiOPrinters/printhead/AUR1780-9_UE_RevC.pdf


Contact Kodak:
All-in-One Printer Phone Support Live telephone support is available in English and Spanish at 1-800-421-6699, 9 A.M. to midnight, Eastern Time, 7 days a week. The expected wait time for phone support is 15 minutes.

Click on this link or copy and paste the complete link into your browser.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe




Jun 27, 2011 | Printers & Copiers

1 Answer

Printer not printing photos with all colors


  1. Lift the printer access door, then remove the ink cartridges from the printhead.
  2. Verify that the label on the ink cartridges is intact, and that the cartridges are not damaged.
  3. Verify that the KODAK Ink Cartridges have not been refilled.
  4. Insert the ink cartridges into the printhead, then press down firmly until you hear them click into position.
  5. Close the printer access door.
  6. Check the printer status monitor on your computer (or the LCD screen on the printer) to determine if there is sufficient ink available for your print job.
  7. NOTE: Once the "Black ink cartridge is low" or "Color ink cartridge is low" message is displayed, print quality can be affected.
  8. Reprint the picture or document that had the quality problem
If still same quality then...
  1. Load inkjet paper into the paper tray.
  2. On the control panel, press Menu.
  3. Select Calibrate Printer.
  4. Select Print Calibration Page
  5. Press Start.
  6. When the print is complete, press Cancel to end the calibration process.
  7. Check the six color bars on the printed calibration sheet.
  8. 5000calsheet_color_bars.jpg
Are the color bars completely filled with solid color?


If no then:

  1. Press Menu.
  2. Select Clean Printhead, then press OK.
  3. Select Deep Clean, then press OK. The On/Off light flashes green during the cleaning procedure.
  4. When the On/Off light glows steady, press OK.
  5. Select Calibrate Printer.
  6. Select Print Calibration Page
  7. Press Start.
  8. When the print is complete, press Cancel to end the calibration process.
  9. When the print is complete, press Cancel to end the calibration process.
  10. Check the six color bars on the printed calibration sheet.
  11. 5000calsheet_color_bars.jpg
Are the color bars completely filled with solid color?

If again No...

then printhead needs replacement... call Technical Support to get it replaced




May 25, 2010 | Kodak EASYSHARE 5300 All-In-One InkJet...

1 Answer

Lines through pictures and only color blue showing


This is an issue with the printhead of the printer. Please follow the below mentioned steps:
  1. Reseat the ink cartridges and the printhead of the printer. If you need help in doing so please go to the link http://faqs.kodak.com/atg/faq/attachments/AUR1780-2.pdf
  2. After you are through with reseating the ink and the printhead, the printer would ask you to go through a calibration and the light on the printer would begin to flash.
  3. To calibrate the printer, put paper in the paper tray and press Start button on the printer. After you have printed the calibration, you will have to scan it so place it on the scanner glass and hit the start button.
  4. After calibrating the printer, try a deep clean by pressing the Cancel and Copy buttons at the same time for two seconds. Wait for a minute and the cleaning process would complete.
  5. Try printing a Demo sheet by pressing Copy and Cancel button.

If you still have lines on the prints, you can get a free printhead replacement from Kodak.

Oct 07, 2009 | Kodak EASYSHARE 5100 All-In-One Printer

1 Answer

I have changed the cartridges in my printer nd it


This is an issue with the printhead of the printer. Please follow the below mentioned steps:
  1. Reseat the ink cartridges and the printhead of the printer. If you need help in doing so please go to the link http://faqs.kodak.com/atg/faq/attachments/AUR1780-2.pdf
  2. After you are through with reseating the ink and the printhead, the printer would ask you to go through a calibration and the light on the printer would begin to flash.
  3. To calibrate the printer, put paper in the paper tray and press Start button on the printer. After you have printed the calibration, you will have to scan it so place it on the scanner glass and hit the start button.
  4. After calibrating the printer, try a deep clean by pressing the Cancel and Copy buttons at the same time for two seconds. Wait for a minute and the cleaning process would complete.
  5. Try printing a Demo sheet by pressing Copy and Cancel button.

If the problem still persists, you can get a free printhead replacement from Kodak.

Oct 06, 2009 | Kodak EASYSHARE 5100 All-In-One Printer

2 Answers

Thinking of cleaning the print head? ?


Try this one, Turn on the printer, Take out the inks, remove the printhead, put back the printhead make sure it will snap and you hear a click, put the inks back, wait for the printer to initialize, Press the Menu button, look for Calibrate printer, then print calibration page, then scan it after. Load a regular paper. Then try to print a demo page by pressing Photo and Copy at the same for 5 seconds then let it go. If same problem persist call this no for further assistance 1800 421 6699
Thanks

Aug 27, 2009 | Kodak EASYSHARE 5100 All-In-One Printer

1 Answer

Kodak 5300 prints light or not at all color does better


to resolve the problem try to clean the printhead first, to clean the printhead just press on the menu button, select clean printhead, select deep clean.
After you clean the printhead try to re-calibrate the printhead, just go back to the menu the select calibrate printer then select print calibration page. Once you have the calibration sheet, place it on top of the scanner make sure that the blue arrow on the printout is pointing on the yellow arrow located on the top corner of the scanner glass then press on the start button to scan the calibration page. Once the calibration is complete try to make a test print, just go back to the menu then select print demosheet then press ok. If this will not correct the problem you need to call their technical support hotline

Aug 25, 2009 | Kodak EASYSHARE 5300 All-In-One InkJet...

2 Answers

Our 5300 won't print black text yet there is more black ink than colour.


Try this one, Turn on the printer, Take out the inks, remove the printhead, put back the printhead make sure it will snap and you hear a click, put the inks back, wait for the printer to initialize, Press the Menu button, look for Calibrate printer, then print calibration page, then scan it after. Load a regular paper. Then try to print a demo page by pressing Photo and Copy at the same for 5 seconds then let it go. If same problem persist call this no for further assistance 1800 421 6699
Thanks

Aug 24, 2009 | Kodak EASYSHARE 5300 All-In-One InkJet...

1 Answer

New printer head and still won't print black


Try this one, Turn on the printer, Take out the inks, remove the printhead, put back the printhead make sure it will snap and you hear a click, put the inks back, wait for the printer to initialize, Press the Menu button, look for Calibrate printer, then print calibration page, then scan it after. Load a regular paper. Then try to print a demo page by pressing Photo and Copy at the same for 5 seconds then let it go. If same problem persist call this no for further assistance 1800 421 6699
Thanks

Aug 23, 2009 | Kodak 5300 All-in-One InkJet Printer

1 Answer

Printing problem


Most likely your print head is clogged, there are 2,00 some nozzle's in it. If the printer is not used for a moderate amount of time the ink can dry up and cause a clog in those nozzle's. You can try doing a printhead clean from the main menu, or homecenter->?->maintenance. Then after that do a calibration, print a demo sheet to see if there is any improvment. The printhead clean pushes ink through the nozzles to try to clear clogs. The calibration scans those nozzles to see which are avalible to use, and makes sure that all the avalible nozzles are being used. If this does not fix the problem you most likely need a printhead but you will have to call kodak; as they are not avalible in stores.

Sep 01, 2008 | Kodak EASYSHARE 5500 All-In-One InkJet...

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