Question about HP Office Equipment & Supplies
Yes, it is a known problem & if what I say next doesn't help then take it back for another one. --- The ink system has to pump up or be primed to work & yours just did not complete it on its own. Have you inserted all 6 inks ? They need to be in to have ink to prime the machine. Try holding down the ok -- cancel -- black -- color buttons with 4 fingers while at the same time powering the unit off. Keep them held down till it is off. Then turn it back on normally & it should try to do "Maintenance" & you hear a whirling noise --- that is the ink pump spinning to try & pump in ink to the print head.
Posted on Dec 05, 2010
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Posted on Jan 02, 2017
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