Question about HP PSC 2355 All-In-One InkJet Printer

1 Answer

Will Not Scan

When I attempt to scan with the PSC-2355 I get a message in the little window that I need to run or install HP software in order for this feature to work. I don't have my startup discs from when I bought this (DELL) computer and printer. How can I get the software?

Jim

Posted by on

  • Anonymous Dec 06, 2008

    same

×

1 Answer

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Hello,

I have encountered the same problem and might have a solution:

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=390347&prodTypeId=18972&prodSeriesId=390347&objectID=c00710491

This is from the HP site. I will be trying it tonight when I get home....if it does not work I will let you know with another post.

Cheers,

AA

Posted on Nov 20, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

What driver or software is needed to install the HP2355 scanner?


You can't scan to word unless you have OCR software running. Word is for text and without OCR it is only a picture or image and not text. It's not cheap but you need to shop around for something like Adobe with OCR to convert to text.

Jan 29, 2010 | HP PSC 2355 All-In-One InkJet Printer

4 Answers

HP PSC 2355 error


Hi Brown3377;
when you install the HP Software, what selection did you choose? is it the recommended or custom settings? maybe you missed the scanner driver for your printer that is why it says you need to install it first. you can insert your HP cd and check it out, click custom install and double check to see if you have the scan driver selected, if not, select it then install... then try to remove the printer usb cable, reboot your printer and computer.

Jun 24, 2008 | HP PSC 2355 All-In-One InkJet Printer

1 Answer

Scanner won't stay installed


When you install the printer software is it installed properly? if the printer is installed properly then you will do need to do the same step. First, uninstall the printer software by going to control panel > add/remove programs and then uninstall all the printer software. then go to control panel > printer and faxes if printer is present in the printer and faxes delete the printer. Restart the computer. Before reinstalling the printer software turn off your firewall, anti-virus, spyware if you have any. Then reinstall the printer. Try to scan again. if it works then try to restart your computer and scan again. it should work

Oct 27, 2009 | HP PSC 2355 All-In-One InkJet Printer

1 Answer

HP PSC2355p all in one, cannot use scanner, error messages,


Windows Vista provides a basic set of scanning drivers, also referred to as Windows Image Acquisition (WIA) drivers, that you can use as an alternative to scan a document when you cannot scan using the HP drivers.You can still scan with one of the following methods:
(Click here) workaround

Feb 10, 2009 | HP PSC 2355 All-In-One InkJet Printer

3 Answers

HP PSC 2355 all-in-one printer not scanning


You need to start the HP software that's installed on your PC.

In Win XP, go to Start menu, look down the list of installed programs, and click on HP Director to start it up. Your scanner should work now, either from the scan buttons on the printer, or from the scan options within HP Director.

Nov 11, 2008 | HP PSC 2355 All-In-One InkJet Printer

1 Answer

Error message: "Need to install or run HP Software for this feature"


If you're using VISTA, HP says there's a compatibility issue. They provide a workaround for scanning documents using Paint. If you need pdfs of your scanned documents, you can download a "save as pdf" program from Microsoft (if you have a licensed version), or find another converter program online (some free, others not).

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00809848&lc=en&cc=us&lang=en&rule=4278&product=422000&dlc=en


source:http://www.fixya.com/support/t576784-hp_psc_2355_error

Oct 14, 2008 | HP PSC 2355 All-In-One InkJet Printer

1 Answer

SCANNING PHOTOS INTO WINDOWS PHOTO GALLERY


Try to scan photo using HP solution center or HP director ,you can download the full feature software from hp web site

Jun 19, 2008 | HP PSC 2355 All-In-One InkJet Printer

1 Answer

SCANNING PHOTOS INTO MY COMPUTER - INTO WINDOWS PHOTO GALERY,


Hi,
Does your computer have Windows XP installed? If it has and you use the installation disk that came with your HP 2355 All-in-One you should be able to easily scan and save the photos to My Pictures.
After installing the features put a photo in the printer, go into My Pictures and you should get a message at the top of the menu on the left of the screen saying 'Get Pictures from camera or scanner'.
Clicking this brings up a screen which leads you through the Scanner and Camera Wizard for HP PSC 2350 Series.
I have scanned and saved many photos using this facility.
Hope this helps
Glinny

Jun 19, 2008 | HP PSC 2355 All-In-One InkJet Printer

2 Answers

HP PSC 2355 error


If you're using VISTA, HP says there's a compatibility issue. They provide a workaround for scanning documents using Paint. If you need pdfs of your scanned documents, you can download a "save as pdf" program from Microsoft (if you have a licensed version), or find another converter program online (some free, others not).

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00809848&lc=en&cc=us&lang=en&rule=4278&product=422000&dlc=en

May 06, 2008 | HP PSC 2355 All-In-One InkJet Printer

Not finding what you are looking for?
HP PSC 2355 All-In-One InkJet Printer Logo

Related Topics:

66 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Printers & Copiers Experts

kakima

Level 3 Expert

96627 Answers

k24674

Level 3 Expert

7987 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Are you a HP Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...