Question about Norton Internet Security 2005 (37648246941) for PC

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NIS 2009 upgrade

I had NIS 2008 installed on my system and working properly, and as usual I got a free pop up from Symantec saying I could get a free upgrade to the 2009 version. Which I did. I subsequently found out that this is only valid for 15 days. My 2008 is now "off" my system and I have to pay to get any virus protection reinstalled. I am not made of money to do this. So Have you or I got any redress with Symantec over this. How can I get back my old version ? Many thanks.

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I was able to uninstall NIS 2009 and Re install NIS 2008 without my initial settings being affected, which is what I was concerned with when I contacted you guys.

Posted on Nov 17, 2008

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I renewed my subscription on 10 March, Order No. NP12650135, but continue to get reminders to renew on your reminder pop-ups. Please input my renewal to reflect that subuscription has been renewed.


This is an issue that frequently comes up. Please make sure that you have your product key from your new subscription stored (the MyNorton account is a useful place to store the data since you can cut and paste the number into Norton IS).

First check if NIS 2009 has your correct subscription information. Start the program, click on Help and Support > Subscription Status. Click Finish when that window finishes its activity.

If it is still confused, my solution is to update to Norton Internet Security 2010 (no cost to you).

One way to do this is through the Norton Update Center:
http://updatecenter.norton.com/?NUCLANG=en

The other is to use the Norton Removal Tool:
ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe
After the product removes all trace of any Norton product and rebooting your computer, if you have a good internet connection, it will lead you through downloading and installing the updated product. I recommend the Removal Tool since frequently the error you report is due to NIS not correctly updating the registry when the new subscription is updated.

I hope this helps.

Cindy Wells
(NIS 2010 is for XP, Vista and Win7)

Mar 26, 2010 | Symantec Norton Internet Security 2009

1 Answer

How do i reset NIS 2009 trial


if still wanna use the trial version then you will need to un-install the nortons software and install it again that is if you have the cd but if not then download it at Nortons website but uninstall first your old norton.

I suggest buy a new one for hassle free

Nov 13, 2009 | Symantec Norton Internet Security 2009

1 Answer

Unable to install Norton internet security 2009


Do you use firefox?
firefox usually has problems with norton.This kind of problem is usually down to your firewall.See [http://support.mozilla.com/en-US/kb/Cannot+connect+after+upgrading+Firefox|Cannot connect after upgrading Firefox}
You need the Symantec hotfix which is necessary after Firefox upgraded to 3.5.1

Aug 01, 2009 | Symantec Norton Internet Security 2009

1 Answer

Sony Walkman NWZ-A826 will not conect to laptop via usb cable


I experienced exactly the same problem on my laptop (Vista Home Premium) after upgrading to NIS 2009.

From Control Panel, I went to Device Manager. Under Portable Devices there was a yellow exclamation mark aginst my walkman (Micosoft Code 19 error). I read around a bit before deciding to click Uninstall. Once that was complete, I clicked on Scan for hardware changes, and hey presto my walkman was recognised again.

This is almost certainly connected with NIS 2009 installation as my walkman was recognised by another laptop (XP) which is NIS 2009-free.

Jun 03, 2009 | Sony Network Walkman NW-E005 MP3 Player

1 Answer

We have nis 2008 i am not able to install in windows 7 suggestion pls


what error do you get?
It seems the 2009 version is compatible by installing a compatibility update via live update:
http://www.symantec.com/norton/theme.jsp?themeid=windows7

May 19, 2009 | Symantec Norton Internet Security 2008:...

1 Answer

Can i use the password code from norton internet security 2009 on my 2008 version already installed


No, you can not.

With each release of a new product, Symantec changes its authentication algorithm to prevent piracy. That means your 2008 registration code will not match a legal registration code in the 2009 version because the data is interpreted differently.

If you want to upgrade to 2009, I'm sure Symantec will cut you a break. Most companies charge less when a customer attempts to upgrade the previous version of their newest product(s).

Let me know if I can assist you further. (If you found my solution useful, please rate it.)

Mar 20, 2009 | Symantec Norton Internet Security 2009

1 Answer

Full system scan not getting completed


Open NIS and run LiveUpdate. Keep re-running LiveUpdate until it says that there are no more updates. Reboot the system if prompted to do so (you may want to reboot even if it doesn't say it is required, just to be sure everything got replaced properly). Open NIS again, select Tasks and run a Full System Scan. The error message should not appear again.

Mar 19, 2009 | Symantec Norton Internet Security 2008:...

1 Answer

My Norton AntiVirus 2008 Upgrade removed to facilitate free downl


Avast antivirus is totally free and it updates automatically more often than Norton.

http://www-avast.org/?t=avast1u

Feb 07, 2009 | Symantec Norton AntiVirus 2008: Windows

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Help Me Please


http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039 Go to the above site and download the removal tool . Have you tried System Restore? You should try to remove Norton with the tool symantec provides before you try a system restore. Good Luck, Tim

Feb 12, 2007 | Symantec Norton Internet Security 2005...

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