Question about Sony Handycam DCR-TRV245 Digital-8 Digital Camcorder

Open Question

Jammed tape / tape not "recognised" by camera

Upon loading a new tape, my camcorder (already a few years old) started to go wrong: it did not seem to recognise a tape had been inserted and would therefore not record. Tried changing the tape / topping up the battery / playing an old tape but only managed to jam the tape case and now I cannot even close the body of the camera and the tape just juts out. Anybody had the same problem please? J

Posted by on

6 Suggested Answers

  • 80 Answers

SOURCE: not reading Hi8 tapes

Fidus, I am not sure where you are located but the camcorder you're trying to use now is a PAL version of Sony's 8mm camcorder. If the tapes you recorded earlier were recorded in D8 (digital 8) or 8mm/Hi8 format NTSC, they will not play correctly in this unit. The NTSC and PAL formats are different and not compatible. Hope this helps you. Joe Weibel

Posted on Mar 01, 2007

SOURCE: Tape Won't Load

this sort of helped,,... slam it against the wall... pick up the pieces, throw em' in the trash, buy a new camera!

Posted on Feb 07, 2008

  • 2794 Answers

SOURCE: tape loading

You should take it into a camera shop and have them inspect it. Those assemblies are pretty detailed. They have the tools to fix the problem.

Posted on Aug 12, 2008

  • 10594 Answers

SOURCE: sony dcr-pc101e camcorder / vista laptop

Please download Sony USB Driver from Sony Support so your computer will recognize your camera DCR-PC101E.

Posted on Oct 05, 2008

  • 1 Answer

SOURCE: My USB device is not recognised

i want to usb device in my please give me the idea for download it.

Posted on Oct 14, 2008

  • 61 Answers

SOURCE: Hi, I want to record

Go to this website to download the driver you need. Load it and then reboot computer and it should be able to see it.

Posted on Dec 14, 2008

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


1 Points

Related Questions:

3 Answers

Sony HVR-A1U "Reinsert Cassette" Error pops up frequently

I have had this error on my 3 year old Sony A1E and it has resulted in glitched picture and audio, despite not showing a poblem whilst recording. It came up with C:31:23 error. Start of the tape seemed ok and the end seemed to get pixellated. A friend said the PD170 had the same issue and had to have her tape heads changed. I've tried cleaning mine but problem still there. I'm looking at getting new NXCAM as I've spent a lot of money last year getting it fixed.

Jan 06, 2010 | Sony HVR-A1U Camcorder

2 Answers

How to switch from sp to lp mode when playing back?


Did you try setting the rec mode to SP in the playback menu?

a54f98a.jpg This is from the D250 manual.

Dec 18, 2007 | JVC GR-D250 Mini DV Digital Camcorder

1 Answer

Tape jammed in jvc camcorder

The way I can get a tape unjammed on my Sony camera is to remove the battery, plug the camera into the AC charger that is plugged into the wall outlet. Then power the camera on, wait a few seconds. Then unplug the charger from the outlet, wait a few more seconds (camera still in "on" position) and then plug it back in. I have used this method at least 3 times to get the camera to release the tape.

Sep 08, 2009 | JVC GR-D250 Mini DV Digital Camcorder

3 Answers

Code: 31:23....please reinsert tape. everytime i switch it on.


u need to rate me for that ..ok dude....

actually this error is related to s reel i.e, the supply reel of the camcorder and some time when we insert a new tape in camcorder it start giving the error because the amount of tension is more in new tapes as compared to the old ones (used one) . . try to use the old tape u would nt have any problem .

but with new tape u will have these kinds of problem some times , to solve this problem for new tape u need to take the camcorder to near by service center of sony .nd they will align the tape path of your camcorder .

Jun 22, 2009 | Sony Handycam DCR-TRV265E Digital...

1 Answer

Tape loading

You should take it into a camera shop and have them inspect it. Those assemblies are pretty detailed. They have the tools to fix the problem.

Aug 11, 2008 | Sony Handycam DCR-TRV38 Mini DV Digital...

1 Answer

Sony DCR-HC40E Tape Holder Mechanism load failure

Your camera needs Mechanism replacement.
Software CD is available on charge basis.

Apr 30, 2008 | Sony Handycam DCR-HC40E Mini DV Digital...

1 Answer


Recording and playing a new tape worked for me too. Thanks!

Mar 17, 2008 | Sony Handycam DCR-TRV103 Digital Camcorder

3 Answers


That is the "LOAD" error code.

However, to service the C:31 code, Sony recommends you do the following:

  1. Turn off the camcorder.
  2. Remove the battery or disconnect the AC power adapter for 60 seconds.
  3. Insert the battery or reconnect the AC adapter.
  4. Turn on the camcorder.
  5. If the error message appears, service may be required.
If your camcorder still shows the same error code, then you'll have to send in your camcorder for service.

Oct 25, 2007 | Sony Handycam DCR-TRV320 Digital Camcorder

2 Answers

Jvc-super vhsc-wont do anything

if there are no missing parts ? you will get it back in approximately 10 days . . . the repairs will not exceed $ 50 ( plus shipping to and from puerto rico - zip 00794 )

Aug 03, 2007 | JVC GR-SXM755 Camcorder

Not finding what you are looking for?
Sony Handycam DCR-TRV245 Digital-8 Digital Camcorder Logo

Related Topics:

20 people viewed this question

Ask a Question

Usually answered in minutes!

Top Sony Video Cameras Experts

Larry Stiles
Larry Stiles

Level 2 Expert

286 Answers


Level 3 Expert

93738 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a Sony Video Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides