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connect the mp3 player to the computer , if you have not got the drivers then go onto the players website and download them for your computer, then restart your computer and reconnect the player then go into the player on my computer and into the music folder here you will be able to add and delet songs
The Barbie Girls MP3 Player requires Windows Media Player 11 or higher, so you cannot use it on a Mac unless you run Windows on your Mac with BootCamp. What I would do is register the MP3 player on someone you know's Windows computer and then you can use the online games that come with your MP3 player on a Mac once it is registered.
Try restarting your PC once the software has been installed.
I bought one of these for my daughter for Christmas. I didn't bother installing the software that came with the player. Windows Media Player automatically recognised the device allowing me to transfer music to it.