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If a paper jam occurs when using the optional lower tray unit, check for correct installation of the upper paper tray.
Always remove all paper from the paper tray and straighten the
stack when you add new paper. This helps prevent multiple sheets of
paper from feeding through the printer at one time and reduces paper
If you need any technical help on printer then you can reach at here
If the Jam is in Tray 1: 1. If you can see the jammed sheet, remove the jammed sheet by pulling it straight out. 2. If you cannot see the jammed sheet, open the tray 1 door and pull out tray 2. 3. Push down on two tabs to release the tray 1 panel. 4. Remove the jammed sheet by pulling it straight out. 5. Push up on two tabs to replace the tray 1 panel. 6. Replace tray 2.
If the Jam is in Tray 2: 1. Pull out tray 2 and place it on a flat surface. 2. Remove the jammed sheet by pulling it straight out. 3. Replace tray 2. 4. Press OK to continue printing.
If the Jam is in the Fuser area: 1. Open the rear door. 2. Remove any jammed sheets. 3. Close the rear door.
If the Jam is in the Output Bin: 1. Look for jammed paper in the output bin area. 2. Remove any visible media 3. Open and then close the rear door to clear the message.
It is possible that the paper may tear when clearing the jam. Be sure to clear any paper fragments that tear off.
Your best method of troubleshooting is the manual sensor test as this is a generic paper jam error.
on your sensor tests:
0 = off 1 = on
A = TOP OF PAGE SENSOR B = PAPER LOOP SENSOR C = N/A D = FUSER PAPER SENSOR E = DELIVERY-TRAY PAPER-FULL SENSOR F = FUSER PRESSURE-RELEASE SENSOR G = MEDIA SENSOR H = N/A I = MP TRAY SENSOR J = CASSETTE SENSOR K = DOOR OPEN DETECTION SWITCH L = DEVELOPING ESTRANGEMENT SENSOR - CLR M = DEVELOPING ESTRANGEMENT SENSOR - BLK N = MP TRAY MEDIA POSITION SENSOR
A-F are paper path sensors - you can toggle them and watch if they change from 0 to 1. If they do, the problem is not in that area.
G can have states from 0-7 each one representing a different type of paper - shouldn't have anything to do with jamming.
hope this helps. probably a tiny piece of paper or toner somewhere. could also be a torsion spring out of position on a flag.
I hope this will be of Help for the HP LaserJet 1300 Paper Jam Trouble Shooting:
See the product user
for information about clearing jams from the printer.
Make sure that the paper guides are
adjusted properly. Slide the guides against the sides of the stack in
the main input tray or the priority input tray to center the page. Make
sure that the guides are not adjusted too tightly.
The media input tray might be too
full. Remove some of the sheets.
Make sure that the media being used is
not wrinkled, folded, or damaged.
Make sure that the printer is clean.
See the product user guide
for information about cleaning the printer.
If printing to the straight-through
output path, close and open the door again to make sure that the green
release levers are closed.
The paper might not have been removed
from the main input tray before the tray was refilled. Always remove
paper form the main input tray before refilling it.
Output capacity might have been
exceeded in the paper output bin. Do not allow more than 125 sheets of
20-lb (75 g/m2) bond weight paper to fill the paper output bin (less for
The pickup roller or printer
separation pad might be dirty or damaged. Clean or replace the part.
(See the product user guide
for information about cleaning and replacing the pickup roller and
printer separation pad.)
Reinstalling the printer is related the Software.
If the paper gets physically jammed than its the driver setting issue or hardware issue.
Check if two sheets get jammed or only one sheet.
If it is two sheets than printer is picking up multiple sheets and paper gets jammed.
If the printer is jamming a single sheet than remove the Tray and look there is rubber roller inside if there are marks or lines on that rubber roller or if the roller roller is worn out than that rubber roller called as paper pickup roller need to be replaced.
If that looks fine than try to priny using manual feed and if the problem persists from manual feed too than try another toner cartridge
If the problem is not from Manual feed Tray that Replace the main Tray with known good Tray and check if the issue resolved.
I suggest you get a sheet of Card Stock (Heavy
paper) and place it in the feed way. Then press the print
button applying a slight amount of pressure on the Card Stock so it
will feed through the printer. The reason for this is in some cases I
have been able to clear the paper track of debris that was deposited there
Worth a try, as I have fixed a number of printers this
way, saving costly repairs.
Hope this helps.Bud
Look for a "jam door" at the rear of your printer (if so equipped).
You will need : 1 can of "compressed air", 1 container of ether rubbing alcohol or some form of Goo-Gone.
In short blasts (NOT LONG ONES) blow through the paper path. Open any
paper jam access trays before doing this so the bits escape.
Using a SMALL amount of Goo-Gone and either a Q-Tip or small dust free
cloth, clean all the rubber rollers on the bars. Cheap paper leaves a
fine dust and after time will make the wheels very slick.
Doing this every other month can save you from jams and is just a good maintenance plan for your printer.