Question about GE GSS25JEM Side by Side Refrigerator

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Freezer works, fan works, fridge side not getting cold

I have a GE GSS25JEMC side-by-side. This morning we opened the fridge to notice that everything was much warmer than normal. The freezer side is working fine, the fan comes on fine, too. There didn't seem to be anything blocking the vent from the freezer to the fridge. What are some other possibilities? p.s. I don't have a manual for it and can't seem to find one online. Thanks for any help.

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  • Clay Whipkey Nov 26, 2006

    We had a guy come look at it and it was a defrost issue. They quoted $450 for the parts and labor to replace the defrost components. It was time for a new fridge anyway so we bought a new one. However I would like to sell the GE if I can fix it. Was $50 a fair price? Any guesses on what the parts alone would cost me?

  • Clay Whipkey Nov 26, 2006

    oops. I meant "Was $450 a fair price?"

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Whip, make sure the condensor fan is running in back. It should be running anytime the compressor is running. Check to see if you have a buildup of frost on the back of the freezer panel, this could indicate a defrost issue. This refer is controlled by one main mother board in back. Check these things first and post back. You may have to do some tests on the board...Catriver..post back.

Posted on Nov 25, 2006

  • Ron Marek
    Ron Marek Nov 26, 2006

    Whip, all depends on what they were charging you for. Usually the heater assy. is what fails on the defrost for this unit. It's a glass heater, you can see it here.http://www.repairclinic.com/0080.asp

    It's usually not necessary to change out the board if just the heater failed. Tests can be made on this board to determine that. The bimetal for this defrost is only a back-up incase the evaporator thermistor fails to end the defrost. So in your case, without being there, could be a 5.00 thermistor and a 49.00 heater. Did the service company do any tests on the board? If it was a GE technician, he should know his business...Catriver..post back.

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