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Dx4450.New ink put in but won't print

Hi , The black ink ran out on my printer .I put a new one in ..followed all instructions ..shake ink etc etc ....it doesn't work ..it.reads as full but won't print . can't work out how to get it working .I thought about trying to replace one of the other colours to check if it is the inks but can't work out how to get it out . Hope someone can help me ? Thanks Mel

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  • mafirth Nov 15, 2008

    Hi, thanks for the suggestion but how do I get the cartridges out of the printer .. ? also I have read that if you take the cartridges out the chips won't work .Is this correct ? Thanks Mel

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Hi Mel
unplug the printer--> remove all the cartridges from the printer--> wait few minutes--> plug the printer--> install the cartridges
I hope this helps. If so, please take a moment to accept and rate my solution accordingly

Posted on Nov 15, 2008

  • pmgca Nov 15, 2008

    Mel,



    Unplug the printer--> remove the cartridges (as you do to change them) in order to reset the printer---> plug again the printer --> set the cartridges again in the printer--> print a test page

    This process will not damage the chip



    I hope this helps. If so, please take a moment to accept and rate my solution accordingly




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