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Hi , The black ink ran out on my printer .I put a new one in ..followed all instructions ..shake ink etc etc ....it doesn't work ..it.reads as full but won't print . can't work out how to get it working .I thought about trying to replace one of the other colours to check if it is the inks but can't work out how to get it out . Hope someone can help me ? Thanks Mel
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Posted on Jan 02, 2017
Tips for a great answer:
Dec 08, 2012 | HP Photosmart 5520 e-All-in-One -...
First: you need both ink cartridges for the printer to function properly.
Second: You may have a bad printhead, do the following:
Clean the print head then print a demo sheet.
If the Demo print is bad- IE: no black, blurry print etc., then you may need to replace the print head:
Contact Kodak: Click on this link or copy and paste the complete link into your browser. If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response Thanks, Joe
All-in-One Printer Phone Support Live telephone support is available in English and Spanish at 1-800-421-6699, 9 A.M. to midnight, Eastern Time, 7 days a week. The expected wait time for phone support is 15 minutes.
Click on this link or copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response
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