Your Premium on Refridgerators..

Dont know if you could see my comment posted after you awarded the Fixya, but I am reposting it here:

OK, in that case, it could be that the ice chute door is frozen or the chute door solenoid is rusty. Look for little rust stains or drip stains on the recess on the freezer door where you put your glass to get ice and water.

It could also be that the micro switch controlling the dispenser is stuck in the 'closed' or on position. If you are familar with fridge repairs, read on, or else, best call the repairman..

First get yourself an ohm meter or multimeter for testing purposes. Remove the hinge cap on the freezer door and disconnect the harness if you haven't already done that. Remove the drip tray from the dispenser area and you should see a couple of screws holding the frame on the freezer door. Carefully remove the frame from the door face because there is a ribbon connector attached to it. You can either disconnect the ribbon or have someone hold it out of the way for you. You should now have a fair view of the dispenser paddles. One controls the water and the other the ice dispenser. The micro switch for the ice dispenser has a brown and slate coloured wire connected to it. Remove at least one of these wires and test the switch with an ohm meter - you should have an open circuit when the paddle is not being pressed, if not then the switch is stuck. You could also visually inspect the switch to see if the button will push in and out. If the switch is ok than you could have a bad relay board, but I would check the switch out first.

Hope this helps