Question about Canon PIXMA MP830 All-In-One InkJet Printer

6 Answers

Lock switch When i try to print a pop up tells me. Printing cannot be executed because the lock switch is on. cancel printing, release the lock switch, and turn the printer off and then back on How do i release the lock switch PLEASE HELP ME.

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  • 2 more comments 
  • ragners Mar 04, 2008

    On my school, I have 8 scanners which have the same problem. So never buy Canon products again. No help at the support!

  • Anonymous May 05, 2008

    how do I turn off the scanner lock switch

  • Anonymous Aug 02, 2008

    when I try to use the printer I am told to release the scanner lock switch. Where is it?

  • Anonymous Apr 30, 2009

    I don't see any black button anywhere on the MP380. Where is it???

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6 Answers

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Hi muffin, Turn off the machine, open the document cover, and then release the scanner lock switch. You'll see it. Any other problems let me know. Peace, Dude

Posted on Nov 26, 2006

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Got it Thanks...It is the large black button on the left hand side where the scanner is located on the MP820

Posted on May 30, 2008

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Listen to El Duderino,
Turn it off, open the cover and release the switch - you'll see it.
Thanks Dude,
Mont Ana

Posted on May 21, 2008

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I have a PIXMAMP810 printer and it says
to release the scanner lock switch but I
don't know where the switch is. Please
help.

Posted on Dec 15, 2010

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Try to print and I get an error msg: collecting printer status OR a msg. that says it failed to print. Cleared out the print queue and still dosn't work. At first the printer was offline but I corrected that. I have another printer on the network but neither will print. Any suggestions?
thanks,
Andy

Posted on Jun 12, 2008

  • twodawgs Jun 12, 2008

    My printer just quit printing. Get an error msg. that says collecting printer status. Cleared out my queue and no luck. I have another printer on the network and same thing happens when I try to print with it. All connections are good and the printer is online. Just tried to update Cannon drivers and they are current. Appreciate any suggestions.

    Andy

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Yeah I have the same problem, and doing just that didnt work. I don't know what the heck I'm supposed to do and I NEED to use it.

Posted on Feb 02, 2008

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1 Answer

Ive just filled my ink cartridges but have the following error message when trying to print: (see add details section)


You need to reset the chip in the cartridge that tells the printer when it's low. The part can be found on sites that sell refill kits.

Aug 07, 2015 | Canon PIXMA MG3150 Inkjet Multifunction...

Tip

Diagnose Canon Pixma Light Blinking Errors


ORANGE LIGHT FLASHES

2 times - No paper (ASF) [1000]
* No paper in the cassette [1003]

3 times - Paper jam [1300]
* Paper jam in the rear guide [1303]
* Paper jam in the under guide [1304]
* Front door closed [1250]

4 times - No ink [1600]
* Ink tank not installed [1660]

5 times - The print head is not installed [1401]
* Print head temperature sensor [1403]
* Faulty EEPROM data of the print head [1405]

6 times - Inner cover open [1841]
* Inner cover open (while printing) [1846]
* Inner cover open (printing continuous) [1851]; (printing not continuous) [1856]

7 times - Multiple ink tanks of the same color installed [1681]
* Ink tank in wrong position [1680]

8 times - Warning: The waste ink absorber becomes almost full [1700]

9 times - The digital/video camera does not support Camera Direct Printing [2001]

10 times - Automatic duplex printing cannot be performed (paper size not supported) [1310]

11 times - Failed in automatic print head alignment [2500]

13 times - The remaining ink amount unknown [1683]

14 times - Ink tank not recognized [1684]

15 times - Ink tank not recognized [1410 to 1419]
* No Blinking Access cover open [1200]

16 times - Valve sensor [6C00]

ORANGE / GREEN FLASHES

2 times - Carriage [5100]
3 times - Line feed [6000]
4 times - Purge cam sensor [5C00]
5 times - ASF (cam) sensor [5700]
6 times - Internal temperature [5400]
7 times - Waste ink absorber full [5B00]
8 times - Print head temperature rise [5200]
9 times - EEPROM [6800]
11 times - Carriage lift mechanism [5110]
12 times - AP position [6A00]
13 times - Paper feed position [6B00]
14 times - Paper feed cam sensor [6B10]
15 times - USB Host VBUS overcurrent [9000]
17 times - Motor driver [6D00]
18 times - NIC Board [6550]
19 times - Ink tank position sensor [6502]
20 times - Other hardware [6500]
* Alt. Blinking ROM
* Light in Orange RAM

SERVICE MODE
This printer has a service mode for service-related settings and for performing test prints. The operator panel buttons are used to enter the desired service mode.

Service Mode Operations
1. With the printer powered off, hold down the Resume/Cancel button and press the Power button.
2. While holding down the Power button, release the Resume/Cancel button and press the Resume/Cancel button twice in succession. Now release the Power and Resume/Cancel buttons.
3. Select one of the following service mode functions by pressing the Resume/Cancel button the specified number of times.

Count Indicator Functions
• 0 times Green Print head not installed, carriage returns and locks in home position
• 1 time Orange Service test print
• 2 times Green EEPROM information print
• 3 times Orange EEPROM initialization
• 4 times Green Waste ink counter setting
• 5 times Orange Destination setting
• 6 times Green Print head deep cleaning
• 7 times Orange LF correction
• 14 times Green Left margin correction

Execute the selected function (except for model setting) by pressing the Power button. The printer will switch itself off after performing the function.

on Feb 10, 2011 | Office Equipment & Supplies

1 Answer

How do you cancel print jobs in Windows 7?


1. Click Start, Devices and Printers

2. Right-click the printer whose job you want to cancel, and select See what's printing from the context menu.

3. The print queue will pop up. Right-click the runaway print job, and then click Cancel from the context menu.

hope this helps

Apr 14, 2014 | Dell Computers & Internet

1 Answer

Why is the light flashing on the right side


If the light flashing is the "light bulb like button" or the "Ready/Light" button, it means that either the printer is:

• The printer is busy receiving and processing data or printing.
• The printer is printing a directory, font list, menu settings pages, or Print Quality Test Pages.


If it's Busy:
• Wait for the message to clear.
• Press and release Cancel to cancel the print job.
• Press and hold Cancel to reset the printer.


If it's printing a directory, a font list, menu settings pages, or Print Quality Test Pages:
• Wait for the pages to print. The Busy message is displayed as the pages print. The Ready light is on when the
printing stops.
• Press and release Cancel to cancel printing.
• Press and hold Cancel to reset the printer.

Jul 31, 2012 | Lexmark E250dn Laser Printer

1 Answer

Canon pixma mp800 manual Pixma MP800 Printing cannot be executed because the lock switch is on. Question where is the lock switch ?? Release the scanner lock? Where is the scanner lock and how can I...


Doesn’t sound like your are making it into service mode, make sure the inner door is all the way up, make sure the top is closed, make sure both feeders have paper in them, make sure to turn off the power but do not unplug it. Start by pressing the stop/reset button first and then power button.

Aug 14, 2010 | Canon Pixma MP800 All-In-One InkJet...

1 Answer

Printing Problem


To clear all pending job
In run window type services.msc and the go to print spooler option just stop and restart the service. And switch off and switch on the printer.

Jan 28, 2010 | Lexmark X73 All-In-One InkJet Printer

1 Answer

I tried to cancel printing jobs once in progress and had no succe


Printers will hold the documents in the memory of the printer. Windows holds the documents until they are received by the printer.
Go to the printer and cancel the job, then open the printer by double clicking on it in Printer and Faxes (if in XP) and cancel the document from the menu while the document is highlighted. (document, cancel)
A trick I have used is to remove the paper from the printer, wait until the last sheet is printed and turn off the printer. Windows will pop up with an error that includes cancel the print job.

Jan 23, 2010 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

Have an iP90, but the color ink won't print.


Hi there,
When Printing Becomes Faint or Color are Incorrect, the Print Head Nozzles are probably clogged.
Follow the procedure below to clean the nozzles.
Step 1 : Printing the Nozzle Check Pattern.
Print the Nozzle Check pattern to determine whether the ink ejects properly from the Print Head Nozzles.
a) Using RESUME/CANCEL button.
I) Ensure that the printer is turned on, and then load a sheet of Letter Paper.
ii) Hold down the RESUME/CANCEL button until the POWER lamp flashes twice, and then release it immediately.

b) Windows
i) With the printer on, load a sheet of Letter-sized plain paper in the printer.
ii) Open the Printer Properties.
iii) Print the Nozzle Check Pattern.
Click the Maintenance Option from the Menu.Then click Nozzle Check from the pop-up menu. Then click Print Check Pattern.
iv) When the confirmation message is displayed, click OK.
v) Confirm the nozzle check pattern.

Examine the Print Nozzle.

Step 2 : Cleaning the Print Head.
a) Cleaning the Print head using RESUME/CANCEL button.
i) Ensure that the printer is on.
ii) Hold down the RESUME/CANCEL button until the POWER lamop flashes once, and then release it.
b) If you pressed the Cleaning button on the Examining the Nozzle.
Check Pattern screen displayed after the nozzle check patter was printed, start the Print Head cleaning procedure.
i) Ensure tha that the printer is on.
ii) Open the Printer Properties dialog box.
3) Start Print Head Cleaning,
- Click the Maintenance tab.
- Click Cleaning.
- Select the Print Head to be cleaned, and then click Execute.
iv) When the confirmation message is displayed, click OK.
Print Head cleaning starts when the POWER lamp starts blinking,
Important : Do not start any other operations until the Print Head Cleaning finishes. This takes about 60 seconds.
4) Check the Print Head condition.
i) Click the Print Check Pattern in the nozzle Check dialog appeared after cleaning are done. When the confirmation message is displayed, click OK. A nozzle pattern will be printed. Do not perform any operation until printing is completed.
ii) Observe the printed nozzle check pattern to check the Print Head condition.
iii) If the problem persists after you perforned Print Head normal cleaning 3 times, execute Print Head deep cleaning.

Step 4 : Print Head Deep Cleaning.
If print quality does not improve by standard Print Head cleaning, try Print Head deep cleaning, which is a more powerful process and comsumes more ink.

1) Ensure that the printer is turned on.
2) Open the Printer properties dialog box.
3) Start Print Head Deep Cleaning.
i) Click the Maintenance tab.
ii) Click Deep Cleaning.
iii) Select the Print Head to be cleaned, and then click Execute.
iv) When confirmation message is displayed, click OK. Print Head deep cleaning starts when the POWER lamp starts blinking,
Important : Do not perform any other operations until the Print Head deep cleaning is completed ( about 2-3 minutes).
4) Check the Print Head condition
i) Print a nozzle check pattern to check the Print Head condition.
ii) If the problem persists, perform step 3 again.
iii) If the problem persists, the printer may have run out of ink.
Replace the ink tank.
iv) If the problem persists, the Printer Head may be damaged. Contact your dealer or Canon Customer Care Center.

Hope this helps.
Have a good day.




















Dec 04, 2009 | Canon PIXMA iP90 Mobile Printer

1 Answer

I have replaced my ink cartridges because the printer said they were empty. They were not. The printer also said it couldn't find the printer head or something...what do we do now to reestablish our...


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  1. Run generaltool.exe or the application or executable file.
  2. Select USB port of the printer to be reset.
  3. Click lock release button.
  4. IN Select Destination option, select the printer model.
  5. In Test Print option, select EEPROM clear.
  6. Prepare a paper and then click test pattern 1 under Test Print option.
  7. Turn off the printer and turn on again.
For resetter which do not have Lock Release button



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  1. Run generaltool.exe or the application or executable file.
  2. Select USB port of the printer to be reset.
  3. In Select Destination option, select the printer model.
  4. In Test Print option, select EEPROM clear.
  5. Prepare a paper and then click test pattern 1 under Test Print option.
  6. finish it
























Oct 21, 2009 | Canon PIXMA MP470 All-in-One Printer

1 Answer

Printer says ink cartridge not recognized.


Take the black ink cartridge back to the person who refilled it. The Microchip that's on the cartridge was not reset properly that's why the printer is returning that error.

You can try some steps before you take it to them to verify it.
1: reseat (take out and put back in) the cartridges into place
2: buy another black cartridge just to check if it will be recognized by the printer, if it does recognize it we know the cartridge is defective. If a new cartridge is also not recognize, start to check your warranty option with the manufacturer...

Sep 05, 2008 | Canon PIXMA MP210 Photo All-In-One Printer

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