Question about Samsung RS2556 Side by Side Refrigerator

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Unable to removed samsung aqua-pure water filter

It appears to be stuck. Cannot moved 1/4 to left.

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  • saevans4 Nov 17, 2008

    Wrong refrigerator number. Should have been RS2533.

  • saevans4 Nov 20, 2008

    Thanks. The wrong number was given. Should have been SR2533. Looked for a release button but could find none.I still cannot get the filter out.

  • Vicky Vande Jan 14, 2009

    I have the same problem. I have a RS275 samsung side by side and the filter wont come off. they told me at BEstbuy where I bought it that it should come right off if u pull on it. But I dont want to break the Damn thing then i wont have water etc. It is simply stuck I think they do that on purpose so that u have to call in a service man from samsung or whereever .THATS problay how they make thier money on the service!!.

    anyway if anyone can tell us how to release the filter we would love u !!

    ANy swervice men/women out there???? HELPPPPPP!

    thanks :)

    I'm a samsung owner of many electronics and thinking of switching over to LG!


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A lot of different brand refrigerators have similar problems to this. I encountered this stuck filter problem on our Samsung side-by-side fridge that has the filter inside the fridge side and above the top shelf towards the back-right corner. Here is the solution that worked for me...

1. Remove the top glass shelf to give yourself extra working room.
2. Put on some rubber cleaning gloves to be able to get a tight grip.
3. Turn the old filter 1/4-turn to the left... it may take quite a bit of force.
4. Pull-down on the old filter to remove it. If it still will not come out, proceed to the next step.
5. After you turn the old filter 1/4-turn to the left and it stops, then get a good grip, because you will need to turn it an additional 1/8-inch to 1/4-inch. The left-edge of one of the vertical molding lines that run down the Aqua Pure filters should be directly under the centering-mark on your water filter holder.

That extra 1/4-inch counter-clockwise turn always seems to do the trick, and then the filter pulls down and out easily. Good luck!


Posted on Mar 03, 2009

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Had this problem. Read all the responses online, it was only by combining multiple responses that I could figure it out. I did this; turn the filter 1/4 turn counter clock wise, as directed; (this was exceedingly hard- I could only turn about a 1/16 " a day and my fingers were done for) When it reaches the 1/4 turn spot; take a rubber mat, used to open jars, place over plastic grab handle on filter and clamp down with a pair of long nosed pliers and pull hard. It popped out. !

Posted on Nov 09, 2014

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I had this problem. Finally I made extra sure (by looking at the new filter) which what it must turn and I put muscle to it until it came loose.
I twisted so hard I was sure it would break, but it came off without damage.

Posted on Feb 20, 2009

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Some of these units also have a release button on the front of the filter or on the receptacle frame.  

Posted on Nov 15, 2008

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Hello friend, thank you for your post!

I understand that your water filter holder is stuck and will not come off of your Frigidaire refrigerator. I see you have the Pure Source filter and after reviewing that it does not appear to have a filter holder. To remove that filter you should have to push it in and it should discharge. If it is not doing so, I would push it in and turn it slightly to remove it. If you are still having trouble with your filter removal could you provide me with your model number please? You can locate the serial tag (which lists your model number) on the inside of your refrigerator normally on the right hand wall. I look forward to assisting you. -Matt

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It could be frozen, allow it to heat up some and try again. If not remove the filter cover and the filter will be easily removed.

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I have been unable to remove the wter filter. I have tried to turn it 1/4 of an inch clockwise as described in the owners manual but the filter won't budge. any suggestions?

OK maybe try 1/4 inch counterclockwise and pull down. Here is what the service manual quotes.

That is easy for anyone to misread.
Water Filter Removal

The water filter is located in the upper right-hand

corner of the refrigerator. The water filter filters water

for the ice maker and the water dispenser.

1. Turn the water filter 1/2 turn counterclockwise and

pull it down.

2. To install the filter, align the indication mark

(unlock position) and push it up while turning 1/2

turn clockwise until the lock position is aligned.

Do not over tighten.
That would be to the left while facing the filter and opposite for installation. Note where and when to push up. Please let me know if you have any questions and please rate if I am able to help you, Thanks, Sea Breeze

May 08, 2011 | Samsung RS2556 Side by Side Refrigerator

1 Answer

Where do I find the filter that needs to be changed


There are two types of water filter fitted to this model they are both located in the top right hand corner of the refrigerator section.

1. The standard water filter looks like an upturned bowl, to change this you need to unplug and switch off the unit, turn off the water supply and unscrew the filter around 1/4 turn anticlockwise.
Replace the filter and tighten the bowl checking that the O rings are in place. You may make a bit of a mess with water dripping out as you remove the filter bowl. These can be quite stubborn if they have not been changed before.

2.Pure source filter is on the face of the unit next to the thermostat, again shut down the unit and turn off the water before removing the filter, there is a small button lower right on the face, when you press this the filter should pop out, again spilling some water.

It is vital that you prime the system properly before using the water or ice this means running at least 2 gallons of water out of the water valve on the front to make sure that all the air is out and that pure water is in the machine.

You manual is available at this link

Hope this helps


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Where is it pouring out? Can you tell?
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2- Loose fitting or cracked water line
3- stuck valve on ice maker

rlet me know where it's leaking..and a make and model number and I can help more.

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