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E2-01 sounds like a tray 1 lift malfunction. These machines use a lift motor encased in a plastic drive gear casing. Usually something inside the casing breaks, This usually happens in trays that have Ledger or Legal paper installed. The weight of the paper can cause these gear packs to break. Also if the customer loads letter paper in a tray set up for larger paper sizes, the paper can fall back causing the gears to break. We normally replace the whole lift motor assembly.
If there is more then one paper tray, you can pull tray 1 out, (the code should not appear with tray 1 open. You can at least use the manual feed to keep them going until you can get the part.
This error code means there is a paper lifting problem in the paper trays. Most common cause is improperly loaded paper. Check the trays to be sure all paper is loaded properly then turn off then back on, the MAIN power switch Not the one up on the control panel. If the code does not come back then your fine. If it does then pull out all of the paper drawers, reset the code again and then close each drawer one at a time waiting 15 seconds between each tray closing. If you close a drawer and it pops the code after a few seconds then that is the tray that is causing the problem. Double check that tray and if you can not get it to work then you will need service on that tray as it has a paper lift problem. Either the lift motor or the sensor. You can leave that tray popped open an inch or two and still use the copier with the other trays.
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Most C0900 range codes and specifically the 990 code refers to paper tray lifting. Pull out the paper drawers and check all the paper. Reload all the trays carefully. Then open/close the front door or turn off/on the machine to reset. If the code goes away great. If not then open all of the paper drawers, reset the code with the drawers OPEN. Then close each drawer 1 at a time waiting 30 seconds between each drawer closing. Once you close a drawer the code will come up within about 10 seconds. This will tell you which drawer is causing the issue. You can leave it out a bit so you can use the machine until you either find the issue with the tray or get a service guy out to fix it.
This error message indicates a lifter malfunction has occurred. When the 2000-sheet input tray (Tray 4) is closed, the paper deck lifts the paper stack until it is just below the feed rollers. Photosensor flag PS34, the paper surface photosensor, determines when the paper stack is lifted into the feed position. When PS34 does not detect paper in the expected time, the printer reports a 66 error.
SOLUTION: Follow the steps below to troubleshoot and resolve the issue.
Turn the printer off, open and close the tray, then turn the printer back on to see if the error clears.
Open the drawer and check for extra paper or items stored on the left side of the tray. This will prevent the tray from lifting due to excess weight or blocking the lift of the tray.
Remove all the paper from the tray. Remove the tray guides and reseat them. Verify the guides are not bent or broken.
Lift the paper deck manually to verify there are no obstructions in the path.
Pull the tray out as far as possible and observe the white bushing on the back right side of the tray. If the white bushing is broken, the tray will not lift properly.
your printer CHANGE PAPER TO
The paper size setting is set to a size other than
A4, letter or legal in fax receive mode.
The paper type setting is set to a type other than
PLAIN in fax receive mode.
Set the paper size setting to A4, letter or
legal and load paper of the same size.
Set the paper type setting to PLAIN.
The problem is that you have a fax saved in memory that is the wrong size for the paper you have in the drawer. Probably it is a legal size, whereas you have letter size in the drawer.Just place some legal size paper in the by-pass tray to print.