When I start up my computer, it shows that windows is supposed to star and then the screen goes black, and on the lEDS on the pc the numbers 2 and 4 stay permanently lit. Nothing happens. What can the problem be and how can iy be fixed?
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Re: Black screen and numbers 2 and 4 lit
The 2 and 4 LED error code indicates “Video subsystem configuration or failure”. You either have a bad video circuit or your video drivers have a problem. Try booting into “safe mode” by tapping the F8 key when powering on the computer. If the computer comes up in safe mode then your video drivers may have to be reloaded. Your responses are intended to improve the level of service provided. Please show your appreciation by rating your experience. Thank You.
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Hi try hitting F8 when system is booting up, you can select safe mode or last know good configuration. Check also if you installed a new hardware/software on the system. Last option will be reinstalling a new windows. Hope this will help. Cheers
Try running in Safe mode. Start the computer and hit the F8 key many times till you get Windows Advanced Option menu - Choose safe mode with or with out networking.
Does your computer seem to be working now? (safe mode is a limited use mode) Chances are that your computer is infected and preventing normal use..
Restoring the computer would be the easiest way to fully clean out all infections and needed software corruptions. A full restore DELETES all DATA from the hard drive - Make sure you have all your data backed up. You can back up your DATA in side safe mode.
The information given relates to CORRUPTIBLE software like a virus.... Other issues may factor in to this but, not believed to be so.
Try start up in Safe Mode press F8. Choose Safe Mode, when at the choice window, to select either Safe Mode Desktop, OR System Restore, chooses system restore and choose a time before you had the "Problem" and follow instructions. This should get you back.
That's a common problem with Vista...you'll need to restart your computer. Start back up in safe mode...by pressing F8 at the boot screen. then restart your computer normally through the start menu. After this I would find a good copy of Windows XP Professional and back up my data, and install XP over vista.
Try shining a flashlight on the screen, or without the flashlight, try to see if you can distinguish anything on the screen at all, if you do, the backlight is dead, or the monitor has an internal most likely unfixable problem.