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Have you changed the water filter? they can plug up over time. The water tube can freeze in the door. To test this there usually is a disconnect under the freezer door side of the grill you can disconnect this and hit the water dispenser lever. If the door is getting water then it is frozen in the door. If not the water valve could be your problem there are two sides to the water valve one for the water dispenser and one for the icemaker. A last possibility is there is a water tank or tubing loop in the refrigerator behind the crisper this could have frozen.
First be sure the refrigerator is connected to a cold water supply.
After connecting the refrigerator to a water source or replacing the water filter, flush the water system. Use a sturdy container to depress and hold the water dispenser lever for 5 seconds, and then release it for 5 seconds. Repeat until water begins to flow. Once water begins to flow, continue depressing and releasing the dispenser lever (5 seconds on, 5 seconds off) until a total of 12 L has been dispensed. This will flush air from the filter and water dispensing system, and prepare the water filter for use. Additional flushing may be required in some households. As air is cleared from the system, water may spurt out of the dispenser.
One or two drops of water immediately after dispensing is normal. It may be necessary to hold the container under the dispenser for 2 to 3 seconds after releasing the dispenser lever.
Welcome to the computer world. When depressed, the paddle actuates a switch attached to the bracket above. The switch sends a low voltage signal to a small circuit board mouted right behind the display. A computer chip on that small board communicates with another chip on the main control board mounted in the rear wall. Your situation could be a bad actuator switch, a broken paddle tab, possibly a bad door switch (the fresh food doors must be closed to dispense), or a bad electronic control.
you have a possible water valve that is not shutting off all the way on the water dispensing side, it has 2 coils, one for ice and one for water. the other possibility is the dispenser tank is frozen, from being too cold in the refr. section and thats causing water pressure to continue running even when not pushing the lever. let the unit warm up slighty on the refr side and see if you can get water to flow properly. if not working after warming up, then you might have to replace the water inlet valve.
On advice from the tech I removed acess door. It was covered by frozen moisture. I removed the motor it was full of water. I verified 120 volts at plug to motor from control by depressing the door switch and ice dispenser lever at same time. The motor ohms out but because of amount of water removed from it I am going to replace it and see what happens.