Question about Brother IntelliFax-2820 Laser Fax

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Fax 2820 will not print. pages are blank

My fax 2820 goes through the print stage but blank pages come out. i replaced toner. nosame.

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What do you mean printing stage?for the blank pages,it may only require cleaning.check the toner save setting,make sure it is off.clean the scanner glass of the machine,or you may just need to replace the drum

Posted on Nov 19, 2008

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1 Answer

Cannot remove toner cartridge


Was there a loud cracking gear sound when you print ?
Or the printout was blank?
If these two symptoms exist, then your left frame is broken, you need to replace a new left frame or at least the locking DEVELOP JOINT (might be broken).

Jun 04, 2013 | Brother IntelliFax-2820 Laser Fax

1 Answer

How do I find out how many pages are on the current drum in my Brother 2820 machine


You must enter in maintenance mode:
Press the Menu/Set and Start keys. Next press the key four times to make the machine enter
the maintenance mode, or turn on the machine while pressing the menu/set key.
The machine beeps for approx. one second and displays "MAINTENANCE " on the LCD,
indicating that it is placed in the initial stage of the maintenance mode, a mode in which the
machine is ready to accept entry from the keys.

Display of the Equipment's Log Information (Function code 80)
Function
The equipment may display its log information on the LCD.
Operating Procedure
(1) Press the 8 and 0 keys in this order in the initial stage of the maintenance mode.
The USB serial number appears on the LCD.
(2) Press the Start key. Each time the Start key is pressed, one of the following log
information items appears on the LCD in the order given below.
1) Jam count, indicating how many times a paper jam has been occurred
2) Page count, indicating how many pages the photosensitive drum has been printed
3) Total page count, indicating how many pages the equipment has been printed since
produced
4) Drum count, indicating how many times the photosensitive drum has been rotated
5) Drum change count, indicating how many times drum replacement has been made
6) Toner change count, indicating how many times toner replacement has been made
7) Copy page count, indicating how many copies have been made
8) PC print page count, indicating how many pages the equipment has been printed as
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9) FAX page count, indicating how many received FAX pages have been printed
10) Error code of the most recent machine error *1
11) Error code of the most recent communications error *2
12) ADF jam count, indicating how many times a document jam has been occurred
13) ADF page count, indicating how many documents have been fed
(3) To stop this operation and return to the equipment to the initial stage of the maintenance
mode, press the Stop/Exit key
To exit maintenance mode press 99

Mar 07, 2011 | Brother IntelliFax-2820 Laser Fax

1 Answer

Hi. We have about 6 of the Brother 2820 fax


CAN U PLEASE CONTACT ANY SERVICE CENTRE NEARBY U,

May 25, 2010 | Brother IntelliFax-2820 Laser Fax

1 Answer

Had toner life end message. Replaced toner and drum with oem,machine reset but now just making blank copies. Tried to print internal report that's blank too


To reset the sensor after installing a new toner cartridge follow these steps.
1. With unit powered On, open the front cover.
2. Press the "Options" key. Display will show "Replace Drum?"
3. Press "Start" key.
4. Press 1,0 .
5. Display will show "Accepted" for approximately 2 seconds. Then display will change to "Cover Open".
6. Close cover and see if Toner Life End error message has gone.
Please note that this must be done with a new cartridge so the unit will see that there is toner in the cartridge.

Aug 01, 2009 | Brother IntelliFax-2820 Laser Fax

1 Answer

Prints completely black page when copying.


hello! are you usinga brother oen toner and drum cartrdige? that is the first thing to try, you are welcome to post back to me for additional help good luck brother tech

Jan 22, 2009 | Brother IntelliFax-2820 Laser Fax

1 Answer

Print is light


If you have replaced your toner and your print quality is still light, your next step is to replace your drum unit, if it has not been replaced lately. This particular drum unit has a life of roughly 12,000 pages.

Dec 27, 2008 | Brother IntelliFax-2820 Laser Fax

1 Answer

When I print using my Brother intellifax 2820 from the web


Try to print a report. If the problem persists the toner unit is not fitted correctly. Take out the complete unit of the drum and the toner and match them properly. GOOD LUCK.

Nov 12, 2008 | Brother IntelliFax-2820 Laser Fax

1 Answer

Very poor printing


If the prints are light or have white lines it will be related to the laser unit. There is a strip of glass that sits above the drum inside the machine. Clean it. If there is toner on it will cause this problem. Otherwise the laser unit has failed.

If you have dark marks, blotches or reprinting (part of the image repeating lighter down the page). It will be build up on the fuser rollers. Remove the drum/toner and look at the rollers behind, they will look dirty. The only way to resolve this is to replace the fuser unit as it is worn out.

The only other possibility is that the drum contact on the sides of the machine are deformed or out of position. Its hard to tell and fairly unlikely in this model.

Apr 17, 2008 | Brother IntelliFax-2820 Laser Fax

1 Answer

Can not receive faxes or blank pages com thru!


Can you make a copy and get a good print? Does the blank pages come from different people? If you still get a blank from making a copy, then try a different toner and or drum unit. Hopefully it is still under warranty.

Aug 01, 2007 | Brother IntelliFax-2820 Laser Fax

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