Question about Toshiba Satellite A40 Notebook

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Windows system32 config system

Laptop crashed, only message we get is the above one and cant even get to run the recovery CDs, any suggestions? Thanks so much!

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  • giovi5 Nov 17, 2008

    Thanks Jonathan, for the tips. I'll try that :)

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It sounds like you have an OEM disk of Windows XP from the manufacturer which will not always run as a recovery disk in these situations.

You have two main options; -

  1. If you are still under warranty for the laptop call the manufacturer explan the problem and ask them to send you a working non-OEM copy of the OS/ recovery disk
  2. Borrow a copy of a genuine Windows disk (same version of the OS, e.g. if it is Windows XP Home) and use it to access the Recovery console to run the repair option. Then of course return the disk to your friend.

Posted on Nov 15, 2008

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1 Answer

Registery cannot load hive file/systemroot/system 32/config/software or its log of alternatice is corrupt, absent or unwritable on compaq presario2227US


Solution 1
Requires some tech skills:

To complete part one, follow these steps:
  1. Insert the Windows XP startup disk into the floppy disk drive, or insert the Windows XP CD-ROM into the CD-ROM drive, and then restart the computer.
    Click to select any options that are required to start the computer from the CD-ROM drive if you are prompted to do so.
  2. When the "Welcome to Setup" screen appears, press R to start the Recovery Console.
  3. If you have a dual-boot or multiple-boot computer, select the installation that you want to access from the Recovery Console.
  4. When you are prompted to do so, type the Administrator password. If the administrator password is blank, just press ENTER.
  5. At the Recovery Console command prompt, type the following lines, pressing ENTER after you type each line: md tmp
    copy c:\windows\system32\config\system c:\windows\tmp\system.bak
    copy c:\windows\system32\config\software c:\windows\tmp\software.bak
    copy c:\windows\system32\config\sam c:\windows\tmp\sam.bak
    copy c:\windows\system32\config\security c:\windows\tmp\security.bak
    copy c:\windows\system32\config\default c:\windows\tmp\default.bak

    delete c:\windows\system32\config\system
    delete c:\windows\system32\config\software
    delete c:\windows\system32\config\sam
    delete c:\windows\system32\config\security
    delete c:\windows\system32\config\default

    copy c:\windows\repair\system c:\windows\system32\config\system
    copy c:\windows\repair\software c:\windows\system32\config\software
    copy c:\windows\repair\sam c:\windows\system32\config\sam
    copy c:\windows\repair\security c:\windows\system32\config\security
    copy c:\windows\repair\default c:\windows\system32\config\default
  6. Type exit to quit Recovery Console. Your computer will restart.


Solution 2 Reinstall Windows Xp

Jan 29, 2014 | HP Compaq Presario CQ60-249US Notebook

1 Answer

Saying:/windows/system32/config/system is missing or corrupted n i dnt now how to fix it wut link exactly do i have to download to my usb to fix it n wut r the steps?


Assuming it is windows XP here are the steps to fix that error:
To complete part one, follow these steps:
  1. Insert the Windows XP startup disk into the floppy disk drive, or insert the Windows XP CD-ROM into the CD-ROM drive, and then restart the computer.
    Click to select any options that are required to start the computer from the CD-ROM drive if you are prompted to do so.
  2. When the "Welcome to Setup" screen appears, press R to start the Recovery Console.
  3. If you have a dual-boot or multiple-boot computer, select the installation that you want to access from the Recovery Console.
  4. When you are prompted to do so, type the Administrator password. If the administrator password is blank, just press ENTER.
  5. At the Recovery Console command prompt, type the following lines, pressing ENTER after you type each line:md tmp
    copy c:\windows\system32\config\system c:\windows\tmp\system.bak
    copy c:\windows\system32\config\software c:\windows\tmp\software.bak
    copy c:\windows\system32\config\sam c:\windows\tmp\sam.bak
    copy c:\windows\system32\config\security c:\windows\tmp\security.bak
    copy c:\windows\system32\config\default c:\windows\tmp\default.bak

    delete c:\windows\system32\config\system
    delete c:\windows\system32\config\software
    delete c:\windows\system32\config\sam
    delete c:\windows\system32\config\security
    delete c:\windows\system32\config\default

    copy c:\windows\repair\system c:\windows\system32\config\system
    copy c:\windows\repair\software c:\windows\system32\config\software
    copy c:\windows\repair\sam c:\windows\system32\config\sam
    copy c:\windows\repair\security c:\windows\system32\config\security
    copy c:\windows\repair\default c:\windows\system32\config\default
  6. Type exit to quit Recovery Console. Your computer will restart.
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May 03, 2013 | ASUS Eee PC 2G Surf Notebook

2 Answers

HAL.DLL is missing or corrupted, xp doesn't boot


if it was running for more than 30 hours, it wasn't doing much. You can try copying hal.dll off of a known, good-working XP pc, and replace it with the one on your broken PC. It's better if you extract it from i386 folder but grabbing it from another pc should work fine.

Aug 09, 2012 | Microsoft Windows XP Professional

1 Answer

Problem with OS. How can I fix? Net book states - Windows XP could not start because the following file is missing or corrupt: \WINDOWS\SYSTEM32\CONFIG\SYSTEM Can you help? Thanks Philip


  1. Insert the Windows XP startup disk into the floppy disk drive, or insert the Windows XP CD-ROM into the CD-ROM drive, and then restart the computer.
    Click to select any options that are required to start the computer from the CD-ROM drive if you are prompted to do so.
  2. When the "Welcome to Setup" screen appears, press R to start the Recovery Console.
  3. If you have a dual-boot or multiple-boot computer, select the installation that you want to access from the Recovery Console.
  4. When you are prompted to do so, type the Administrator password. If the administrator password is blank, just press ENTER.
  5. At the Recovery Console command prompt, type the following lines, pressing ENTER after you type each line: md tmp
    copy c:\windows\system32\config\system c:\windows\tmp\system.bak
    copy c:\windows\system32\config\software c:\windows\tmp\software.bak
    copy c:\windows\system32\config\sam c:\windows\tmp\sam.bak
    copy c:\windows\system32\config\security c:\windows\tmp\security.bak
    copy c:\windows\system32\config\default c:\windows\tmp\default.bak

    delete c:\windows\system32\config\system
    delete c:\windows\system32\config\software
    delete c:\windows\system32\config\sam
    delete c:\windows\system32\config\security
    delete c:\windows\system32\config\default

    copy c:\windows\repair\system c:\windows\system32\config\system
    copy c:\windows\repair\software c:\windows\system32\config\software
    copy c:\windows\repair\sam c:\windows\system32\config\sam
    copy c:\windows\repair\security c:\windows\system32\config\security
    copy c:\windows\repair\default c:\windows\system32\config\default
  6. Type exit to quit Recovery Console. Your computer will restart.
Note This procedure assumes that Windows XP is installed to the C:\Windows folder. Make sure to change C:\Windows to the appropriate windows_folder if it is a different location.


If you need more help come back.Post / thumbs / testimonial are welcome!

Dec 03, 2010 | ASUS Eee PC 1005HAB Netbook - Intel Atom...

1 Answer

I have toshiba L300 pc laptop, i tried to formati


kindly follow these steps:
  1. Insert the Windows XP startup disk into the floppy disk drive, or insert the Windows XP CD-ROM into the CD-ROM drive, and then restart the computer.
    Click to select any options that are required to start the computer from the CD-ROM drive if you are prompted to do so.
  2. When the "Welcome to Setup" screen appears, press R to start the Recovery Console.
  3. If you have a dual-boot or multiple-boot computer, select the installation that you want to access from the Recovery Console.
  4. When you are prompted to do so, type the Administrator password. If the administrator password is blank, just press ENTER.
  5. At the Recovery Console command prompt, type the following lines, pressing ENTER after you type each line: md tmp
    copy c:\windows\system32\config\system c:\windows\tmp\system.bak
    copy c:\windows\system32\config\software c:\windows\tmp\software.bak
    copy c:\windows\system32\config\sam c:\windows\tmp\sam.bak
    copy c:\windows\system32\config\security c:\windows\tmp\security.bak
    copy c:\windows\system32\config\default c:\windows\tmp\default.bak

    delete c:\windows\system32\config\system
    delete c:\windows\system32\config\software
    delete c:\windows\system32\config\sam
    delete c:\windows\system32\config\security
    delete c:\windows\system32\config\default

    copy c:\windows\repair\system c:\windows\system32\config\system
    copy c:\windows\repair\software c:\windows\system32\config\software
    copy c:\windows\repair\sam c:\windows\system32\config\sam
    copy c:\windows\repair\security c:\windows\system32\config\security
    copy c:\windows\repair\default c:\windows\system32\config\default
  6. Type exit to quit Recovery Console. Your computer will restart.
Hope this helps. Please rate my response.
Thanks.
Have a good day.

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3 Answers

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it is nothing but windows registry error. do one thing in another pc download the Hiren's boot cd from internet, write that file in a cd, try to boot from that cd & repair the registry. otherwise just format the operating system & reload the OS.

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Is this XP?
Do you have the XP cd or the recovery cd's. This needs to be fixed by performing a Windows repair.
missing or corrupt: \windows\system32\config\system"means that the OS,XP, is missing an essential file to run.
Or it could mean that your hard drive is failing. Is the hard drive noisey?
Leave me a comment,here

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1 Answer

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sciberteach:
Go in the BIOS, in the boot sequence make your DVD player as the 1st number device to boot from, restart your machine and do follow the article (you should know the admin password to go into the system drive):
http://support.microsoft.com/kb/307545
Note: If you are too overwhelmed then your Product recovery DVD will give you your original OS and all settings back.
Good luck!

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