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Cannot get C4280 All-in-One to scan. When I press scan on printer it replies that USB is not connected, but the USB cable is connected to my computer.

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  • Anonymous Dec 07, 2008

    I can print, but I cannot scan. My USB cable is connected properly to my printer and computer, but I press the button on the printer the screen says that "USB is not connected.
    "


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  • 52 Answers

Try This: Go to my computer on your PC. Check whether the C4280 appears. If it does try and scan from there.

Posted on Nov 16, 2008

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1 Answer

When I press the scan button it says that the USB isn't connected, but it is connected!


salam,dear, firstly check that whether the usb ports are disabled or not! if disable, then enable them.check for the drivers for usb.check this online help.you can check this also..www.vet-clinics.blogspot.com

Apr 22, 2012 | HP Photosmart C4280 Aio Printer

1 Answer

Trying to scan a document with an HP C4280 says USB cable not connected but it is


USB cable may be bad, try a new one and see if it helps.

These cables are normaly universal, check and see if you may have one from an old printer just laying around before buying a new one.

Hope this helps@

Regards,

Apr 14, 2011 | HP Photosmart C4280 All-in-One InkJet...

1 Answer

My printer will print and copy but won't scan. It


First, do you have the full-featured version of the software installed (installed on the computer before connecting the printer to the computer)? Second, do you have the all-in-one connected to a print server or USB hub? These can block the two-way communication needed for scanning. Try a direct connection. Also try a new USB cable and a different USB port (if you have any signal loss issues, it matters more with the scanner).

I hope this helps.

Cindy Wells

Mar 22, 2010 | HP PhotoSmart C4280 Laser Printer

1 Answer

HP C4280 does not scan


Hello !

Your print driver may be corrupted. So, give this a try:

Delete your AIO icon from Printers and Faxes

Download the latest driver for your operating system from here:

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&lang=en&product=3192753&

Disconnect your USB printer cable

Restart your computer

Reconnect your USB printer cable

Your computer should see your AIO and install the new driver.

If your computer does not see your AIO, your USB printer cable is faulty or try another USB port on your computer.

Hope this helps.

Sep 16, 2009 | HP Photosmart C4280 Aio Printer

1 Answer

HP Printer C4280 says "USB not connected"


Install software that is twain compliant.
Maybe the HP bundle that came with the printer.
Also Paint Shop Pro,Adobe Acrobat.Photoshop etc.
Use the usb cable after the install of the HP drivers then you may change the default location of where scans are saved.

Jul 21, 2009 | HP Photosmart C4280 Aio Printer

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