Hey guys, I got a Motorola SBG900E SURFboard. The problem is that I lost the password to get to the setup program.But I have to get there to find out my WEP-key to use the WLAN with another laptop. Is the only possiblity to find out the WEP-Key to run the setup program of the SBG900 or is there any other way?Please help me, cause I'm going nuts. Installing the modem once again doesn't solve the problem....
If by set-up program you mean 192.168.0.1, then the default password is "motorola" and username is "admin" from there you should be able to see everything you need. If you changed it from the defaults, then you might have to reset the SBG900 to factory defaults by pushing and holding the small reset button on the SBG900.
I never had to run any "setup program" to get mine working, just plug and play. If you did need to install additional software then you might have problems that I am unaware of. Hope I was able to help.
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if you have not changed the default password and user name !
it is listed on the web page on the above link
Go to wireless tab at top of screen and look up WPA Key or WEP key and make a note of what it is on 2.4 GHz frequencies as I think this will be dual band with 5 GHz as well but Ipad will run on 2.4 GHz only as it will be 802.11n as opposed to 802.11AC
Note if you changed the user name password or user name you will have to reset the router back to factory defaults but be aware everything defaults so ISP cable settings reset (would need ISP to tell you what they are and help set them back up)
(wireless settings change so you need ethernet cable directly into router to set up wireless)
Hopefully your still set up on the router on the default user name and password !
Is that a Motorola router? Usually when you press the reset button on the router everything does go back to factory settings... Another question, what password did you loose the wep password or the password to access the routers settings? Let me know if this solved the problem and good luck..
Couple of things you can do....
In the User ID field, type admin (case sensitive) and press TAB.
In the Password field, type motorola (case sensitive) and click Log In to display the SBG900 Setup Program main window
If you are still having problems, try the following:
Press the reset button on the rear panel. Resetting may take 5 to 30 minutes
Try the login again, if that fail try from a different browser.
1 On a computer wired to the SBG900 USB or Ethernet port, open your web browser (for example, Microsoft Internet Explorer) 2 Type http//:192.168.100.1 and press ENTER to display the login window: 3 In the User ID field, type admin (case sensitive) and press TAB. 4 In the Password field, type motorola (case sensitive) and click Log In to display the SBG900 Setup Program main window: As soon as your network is operational, run the SBG900 Setup Program to:
"Wireless Network Setup" For a LAN with one or more wireless clients, enable wireless security on the SBG900.
"Wireless Network Setup" After enabling wireless security on the SBG900, as required on each wireless client: > If you disabled ESSID broadcasting on the SBG900, set the client Network Name (ESSID) identical to the ESSID on the SBG900. > If you enabled WEP on the SBG900, set the client WEP key identical to the WEP key on the SBG900. > If you enabled Allow Only Listed Stations Access, be sure the MAC address for each client is correctly listed on the SBG900.
Rerun the "router configuration wizard", and either put a password onto the router (so that only those who know the password can connect) or tell the router to *NOT* "broadcast" the SSID of your network.
You may assign or change the WEP Security key from the Default Gateway website.
If the website asks for the username and password, you may contact your ISP and get the required details.
Once there, check under Wireless-> Security.
There you can find the option to assign or change the Security key.
Please go to one of the computer which can go online
1 On a computer wired to the SBG900 USB or Ethernet port, open your web
browser (for example, Microsoft Internet Explorer or Netscape
2 Type http//:192.168.100.1 and press ENTER to display the login window:
3 In the User ID field, type admin (case sensitive) and press TAB.
4 In the Password field, type motorola (case sensitive) and click Log In to
display the SBG900 Setup Program main window:
now you would be able see your WEP key
Hope it can resolve your issue
Thanks for using Fixya
1. Log into the router with your browser by entering 192,168.0.1 into the URL bar near the top of the screen. 2. Type admin in the user field 3. Type motorola into the password field.
This will get you into the router setup.
Go to the wireless tab and setup WEP encryption. Write down everything you do, because you'll need ti later if you don't remember it.
Once setup, you'll need to setup any wireless computers that you want to hook to the router.
Here's a link to the router manual. If you go through it page by page, starting at page 22, then you should be OK. Key things to setup are WEP encryption. A lot of the other stuff, you don't have to worry with. And, you can change the login user name and password, which is highly recommended.