Question about Brother DCP 115C All-In-One InkJet Printer

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I put a hard paper in the printer then it will not come out

Wat will i do if i put hard paper in inside the printer then it will not come out.help me please...the printer instruct that theres is no paper inside i need to load the paper but it have a paper inside.

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Ok power off then remove cartridge and then refix it.
also put tray in excat osition.

Posted on Nov 15, 2008

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Posted on Jan 02, 2017

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1 Answer

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Hello


Try to unplug the power all, and make hard reset. check inside the printer might have small paper inside and clean you printer.


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Using high cotton paper causes cotton dust build up making it hard for the rubber rollers to grab the paper. Check inside for paper dust build up. If so, clean rollers with a window cleaner.

Another problem is saving too much money on paper. There are some very thin light weight papers which the printer rollers have a hard time gripping. Most printers do well with 22 lb paper. Otherwise you may need to put a piece of scotch tape under the roller so the machine can grab the thinner paper.

Also check your side paper alignment guide in the tray. As well as making sure your paper is sitting all the way back/down in the tray.

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make sure there is no paper jam inside and all the catridegwes are proper and not dry.

Hope this helps. Please rate my response.
Thanks.
Have a good day.

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I have a paper jam i cannot reach. paper looks like it's rolled tightly inside


Hello, unfortunately it soound like a repair man job. Unless you can pull your printer apart yourself, I dont advise trying this unless you know how to. Once the paper has woung itself around the role it is hard to remove, sometime if you have a long pair of strong tweezers you can tear a strip of paper off lenghways. You can then put oour printer through the clean mode and as the machine turns the roler it will free the paper enough to get it out. I hope this is helpful.

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see this is the common problem i got so many query regarding this proplem ,you can easily solve this problem , when you placing the paper in paper tray be very carefull put very slowly inside when you feel a little bit of resistent stop it that mean paper is properly inside dont put so hard inside. bye

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Printing


see this is the common problem i got so many query regarding this proplem ,you can easily solve this problem , when you placing the paper in paper tray be very carefull put very slowly inside when you feel a little bit of resistent stop it that mean paper is properly inside dont put so hard inside . bye

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