Question about ASUS P5S800-VM Motherboard

1 Answer

No USB operation

The board was working fine for 2 years but slowly I was noticing my 4 USB drives were taking more time to start moving files from one USB drive to another or to my IDE drives. Once they started file transfers, it works ok but you have to wait a while. Sometimes I would get a message that Explorer needs to shut down and I had to open up all my drives again. This went on for a while. Now, I can't use any of my USB drives. They are not recognizable. Neither is my thumb drive. All my drives work fine on my other computer. Everything else on the board works ok. There are no yellow exclamation marks in Devive Manager. All the drivers are there. There's not much in Manage to re-start the USB operation in case it got changed by some cause. The settings in Manage under USB are the same settings as in my other computer. I don't see anything else to do but to buy a new board.

Posted by on

  • 1 more comment 
  • kb2jxm7 Nov 17, 2008

    I measured the voltage on my USB ports. 2 pins have 5.13V. The others are either ground or low's until the signal appears. I know about the bad capacitors as I have gone through that for years. Mine are not domed or open at the top. With the scope and DMM measuring 5.13V, this is a sign that the regulator and capacitors are ok. Unless you have other ideas, So far I'm still going to say that the board is bad.

  • kb2jxm7 Nov 18, 2008

    That's Steve for your help. We are on the same page. I've been an electronic tech for 35 yrs and have a few scopes here. At work, I troubleshoot, calibrating, and repair tranponders/Interrogators for military aircraft, 727's, 737', 747's, etc.

    The strange thing that is going on here is that I'm still able to D/L pictures from my cam on this comp and still it doesn't recoginze my USB drives. Only the cam. Strange.

  • kb2jxm7 Dec 08, 2008

    Hello again. Steve is it? I've been away myself with other important matters but I'm back now and I've tried one more thing before I put the board to the grave. I took out the BIOS battery and put it back in the next day. I booted the comp back up and it asked for RAID Controller drivers. I put the XP CD in and they loaded ok. The comp booted up ok as it usually does. Then, just for ha-ha's, I tried the USB's again and they worked! Wow! Then I went back into the BIOS and checked to see if there were any changes in the USB settings (there's not much) and they were the same. Still to this day (12/7/08), all the USB's are working! It's really strange since I checked the BIOS before. Anyway, thanks much for your help. Maybe I can help you fix something if you're in my area. I'll let you use my scopes! LOL! :)



1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert that has over 500 points.

  • Expert
  • 306 Answers

If this were a driver issue you would have the exclamation marks you already checked for in Device Manager. USB connectors supply a voltage out to the usb devices as well as signals in and out so the regulator components may have failed for that voltage. You can buy a PCI usb card if you have a spare PCI slot if you don't want to change the motherboard yet but don't just buy a usb front panel card as it uses the same connector as the existing usb connectors use. 2 years later there are more features that you might find useful and if there are budget considerations you could find another motherboard that accepts the same cpu, RAM and drives. There were issues of substandard capacitors being sold to motherboard manufacturers a few years ago that would cause this gradual deterioration as well as accumulated dust that acts like a thermal blanket on components. ~Steve Medley

Posted on Nov 15, 2008

  • 1 more comment 
  • Stephen Medley
    Stephen Medley Nov 17, 2008

    Thank you for your patience. I had a job to do in the field here. The only way to evaluate the signals under load is with an oscilloscope. I applaud your hands-on initiative to check your motherboard voltages and that is actually a step further towards what would next be signal analysis that even I have not performed at board level since I worked on a submarine below the Arctic ice cap -I would have loved to go mobo shopping at that time were it possible. I concur that there are I/O problems at the motherboard. If you ever need assistance in even verifying a DOA hardware device you are welcome here at FixYa! respectfully, Steve Medley

  • Stephen Medley
    Stephen Medley Dec 08, 2008

    Great news and thanks for sharing your success! One interesting thing I wonder is whether you have a raid hard drive set up, lol. Back in the days of Windows 98 there were modem problems that we could sometimes resolve by changing PCI Steering settings which were normally not required for modems until the Win modem which had less onboard hardware but utilized more of the motherboard/cpu resources. In other words opening up more IRQs and I/O paths and DMA options offer optional routing not normally required if all component-level semi-conductors and connecting paths are 100%. As for scopes -I miss my scopes as I always had the military resources to use and never had to buy my own:) regards, Steve Medley

  • Stephen Medley
    Stephen Medley Dec 08, 2008

    One thing that is not really a problem but many of my fellow experts here find unfair is when a free solution is provided that a rating actually can lower our rating status when the problem turns out to be not a complete fix but a pointer to a better understanding of what the problem could be without the luxury of being there. That is why many of us use clarification rather than solution status answers and even eventually decide to never use the solution status on free service for bad news or just stop offering information to avoid a lower rating that might further troubleshooting. I have seen my free advice lower my ratings because it did not fix something though I did take the time to try and instill hope for something that I truly believed was worth pursuing. Please keep that in mind when rating since a higher rating -almost like an "E" for effort costs you nothing. respectfully, Steve Medley



1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

The sound on my dell dimension E521 stopped working. i can not hear my music or games or even the mouse clicks NO SOUND what so ever it was working fine

no sound mean:

1- speaker is bad

2- entrance sound is bad

3- driver is bad ( re-nstall)

4-windows had a damged files (re- install)

5- sound ic control is damaged ( need out pci/ usb sound card )

6- tow jumper in mother board are take off

best regardes

Apr 02, 2011 | Computers & Internet

1 Answer

Just bought a 500g ministation buffalo one. but very slow in transferring files from computer. As I am using windows xp, should I format to NTFS or keep it as FAT32 as it comes

Keep it at Fat 32 as most USB drives come that way. and any Windows operating system will recognize the drive. The reason that it transfers files slowly is because the USB drives are slow compared to internal drives. Also your USB ports may be of the older variety USB 1, rather than USB 2, but this is a function of *********** board chipset. For instance, many USB drives are coming out with the ad on the box saying compatible with USB 3, but if your machine only has USB 1 or 2, then it can not be run at the higher speed. See:

Dec 30, 2010 | Buffalo Technology 320GB MINISTATION TURBO...

1 Answer

How to open the case, it will turn on but it will not connect to the computer.

To open the external case and remove the internal hard drive, it is not too difficult, but you will run the risk of both damaging the case and voiding any manufacturer's warranty or extended 3rd-party coverage.
If you do not wish to risk damaging the case or voiding your warranty, do not proceed.
If you wish to continue, you will need the following before beginning:
A. External USB Hard Drive B. Small Flathead Screwdriver (Precision) C. Small Phillipshead Screwdriver (Precision) D. USB External Hard Drive Case (Replacement, if needed) E. SATA or IDE Cable (To attach to a computer, if needed)
1. Disconnect the drive from the computer and power source. 2. Using the flathead screwdriver, slowly wedge the tip in the overlapping fold between the center plastic piece and the outer cover. 3. Slowly wedge it in about 1/4 of an inch using an up and down rocking motion. This will slowly undo the plastic clips found within the case. 4. Move the slowly in one direction until you reach the very end, loosening the clips along the way. 5. Once complete in one direction, go back to the starting point and complete steps #1-4 again in the opposite direction. 6. Once completed, lift one side of the flap away from the center, while pulling the center piece out away from the flap cover. 7. Apply necessary pressure and it should come out as one piece. 8. Once removed, if there are any screws holding the hard drive in place, use the phillipshead screwdriver to remove the tiny screws, if needed. 9. Pull apart the hard drive from the center case and add to a desktop or replacement USB external hard drive case to retrieve your files.

Aug 15, 2010 | Western Digital My Book Essential 1TB...

1 Answer

I have a Western Digital Passport that works fine

Western Digital Passports work perfectly on USB ports 2.0 that supplies 5v of electricity with a max of 500mA. If your computer was manufactured more than 5 years ago, it may be using the USB 1.1 which is slower than the current.

Jun 14, 2009 | IBM ThinkPad R32 2658 Notebook

1 Answer

All the operations are taking place very slowly eventhough i have only 13 songs and the date and time is not appearing properly

1. Download the latest firmware.
2. Connect Player to PC
3. Take backup of files
4. Format player
5. Upgrade with the downloaded firmware
6. Copy back the files to the player

May 22, 2009 | Transcend T-Sonic 840 MP3 Player

1 Answer

External Hard drive doesn't want to work

have you tried a system restore incase some system files have become corrupted other the past couple of weeks.

If not try it first, Click on Start>all programs>accessories>system Tools>system restore and restore your system to a date and time when you know that your drive was being read with no problems. Once you choose the date and time, the computer will restore and reboot. The restore program will then reopen to tell you if the restore was succesful or not.

Once the screen has been displayed click okay and then plug your hard drive back in.

Hopefully this will help if not let me know by posting a comment.

Jan 19, 2009 | Toshiba MK 4018GAP (MK4018GAP) 40 GB Hard...

2 Answers

I have a pny 4gb usb 2.0 flash drive black.instructions needed.

Most USB drives are "plug n play" meaning you just plug it in to a USB 2 port and your operating system will recognize it as a drive. If you're using Windows ME/XP/Vista, just plug it into a USB 2 port and once its recognized you'll be able to send files and folders directly to it by right clicking the file or folder and moving your mouse over SEND TO and selecting the drive from the list.

Nov 18, 2008 | PNY 4GB USB 2.0 Flash Drive - Grey/Black

1 Answer

Vista Write Protected USB

have your computer reset and reinstall the operating system.. the software is corrupted

Mar 07, 2017 | Electronics - Others

1 Answer

G Drive

which program are you using to render with and which drive are you asving to if you are saving out to the external drive this will be slow as the usb is about 1.4 mbs - 2 mbs I would sugest that you move all none essential files to external drive and create a floder in the main c drive called my movies or divx avi if you are converting to divx file format and have your capture files in a folder called Capture on c: drive I do large files myself raging to full dvd form and vcd and the converting time is long but I use pinnacle studio I've been using this software for 3 - 4 years now and no problems on time going to main c: drive. make sure you have at least 5-6 gig spare on c: drive for cache disable any non needed progrems and use a good program to cache your hard drive for editing program. the g drive is proberley shutting down or your usb drivers need re-installing. good luck on problem

Jun 17, 2007 | G-Technology G-DRIVE (90801201) 250 GB...

2 Answers

External USB drive unit clicks, not recognized in XP

Hi, in a similar nightmare I was able recover my files from an "unpartitioned harddrive" and copy them to my C drive. I connected the bad hard drive directly to the 2nd IDE of my computer after removing it from its external casing/usb interface. Since it was the only device connected to the 2nd IDE, it was immaterial whether it was set to master or slave. I then booted normally. Using a program called GetDataBack, I was able to recover all my MP3s, years of Thesis work, tons of pictures and home movie clips, back-up installers and others. GetDataBack > Issues encountered during the recovery: 1) it recovers everything including deleted files (so sometimes lots of duplicated file names, be careful); 2) the trial version will not allow you to copy the entire drive; 3) the free space of my C was not enough, I was then forced to shutdown buy a bigger harddrive, set the bad and the new as master and slave in IDE 2 and start all over again; 4) patience, recovery of an 80Gb Barracuda took almost overnight; and after everything was recovered 5) the bad 80Gb was repartitioned and formatted and worked again (now my E:). Hope this work out for you. Pls let us know how things turn up. Kind regards.

Apr 19, 2007 | Maxtor 60GB ONETOUCH III MINI-EXT 5400RPM...

Not finding what you are looking for?
ASUS P5S800-VM Motherboard Logo

Related Topics:

92 people viewed this question

Ask a Question

Usually answered in minutes!

Top ASUS Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18411 Answers

Alun Cox

Level 3 Expert

2668 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Are you an ASUS Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides