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Re: camera B error for crystal XL 40
You are right, it is very likely!. These type of scanners either use multiple cameras or use multiple mirrors to break a segment into a focussable area and do electronic stitching. (Electronic stitching is another painful area, the scanner has to 'create' a true image removing duplicate pixels). Also with Lens there is focal length aberration. Please note even the brochure carries the statement, "Torsion stabilised" suggesting that it is succeptible for misalignment. The mirrors are kept in position by rubber pads and tiny springs, but rubber pads being sensitive atmospheric variations, there can be focussing issues. Unfortunately you cant even kick the scanner accidentally or on purpose!
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black toner supply trouble, try a different toner cart, remember to shake the cart before installing. power the machine on and off, if the code is gone then it was the cart if it doesn't clear your service tech needs to see the machine.
The error message could be Twain Driver error or ScandAll pro Application error. Please go through the followings:
SCANDALL-PRO APPLICATION ERROR:
Error Code: [SA01020E] No scanner is found. There is a possibility that no scanner is connected, the connected scanner is not turned on, or the scanner is currently used by some other application.
Status: [Scan] or [Select Scanner] is specified, but no connected scanner is found. Or, the scanner is currently used by some other application.
Action: Make sure that the scanner is connected and is turned on. If the scanner is currently used by some other application, use the scanner after the application ends. Make sure that the driver selected on the [Scan] tab of [Preferences] in the [Tool] menu is installed correctly.
TWAIN DRIVER ERROR:
-The scanner may be OFF or not connected. Check the power supply of the scanner or connection with PC. -The scanner may be already in use by other application or the "Scanner and Camera" in [Control Panel].Close other application or "Scanner and Camera" in [Control Panel]
-The connected image scanner is not a model supported by this driver. No image scanner is connected. The cable is disconnected.Check whether the image scanner is connected.
-Another application may already be using the image scanner. Alternatively, the TWAIN driver may have been activated twice.Terminate all applications, and start scanning again.
For more information, please refer to the help contents of Scanner utility/Twain driver and scanning application installed on your PC.Hope the above information is helpful.