Question about Gateway MT3705 Notebook

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DVD doesn't open

The cd/dvd will not open. The computer doesn't even recognize the cd/dvd drive.

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  • dwelch638 Nov 25, 2008

    Not sue if its the same product # but my does the samething it doesn't read the dvd its a 2000 seial # BQBO2060472

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How do i get into the BIOS set-up?

Posted on Nov 25, 2008

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If you've checked the device manager, and under the the system properties/profile, the cd/dvd drive is missing, symbolized by an X, then you indeed have a computer that does not recognize the cd/dvd drive. One more obvious---make sure you do have a cd/dvd drive phsycially (stupid question....BUT, just in case!). Now, for communication issues between computer and device components, some require the correct driver for communication issues to be resolved. Under device manager, if it recognizes the device, but is not enabled...just enable it. If it says no driver, go to the gateway website and look for your specific notebook (assuming your cd/dvd drive was not swapped out for another) and download the cd/dvd driver. This should correct the problem and have it working in tip-top shape.=)

Posted on Nov 16, 2008

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This problem may be a bad cd/dvd drive. When the computer boots up, go into the BIOS setup. Check to see if the computer recognizes the drive, and make sure it is not disabled. Next, check in the "device manager" to see if there are any yellow question marks or red X's. This might indicate a driver problem, or a misconfigured drive. If these steps fail to resolve your problem, replacing the drive would be your next step. This is a fairly easy task, and worth the time to research the steps for your particular model.

Posted on Nov 16, 2008

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Posted on Jan 02, 2017

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