Question about Honeywell Warm Mist HWM-2030 Humidifier
Even though the tank is full, I push down the Start switch and the refill light comes on 5 seconds later. Now, the only time the Refill light does not come on is if I hold down the start switch. I've already tried taking it apart and cleaning all of the components with no luck. I'm not sure what else could be the problem...
In the manual it says that you should clean the heating element. Unplug the machine, lift off the water tank, pull the lever under the tank and lift off the power unit side. If there is too much build up on the element from mineral deposits, the refill light may remain on.
Unfortunately, I have cleaned mine, soaked it in vinegar, made it look nice and new...and it still doesn't work. I am really annoyed as I have not had this humidifier long and have taken really good care of it. I do not want to throw it out. I am going to call customer support and find out if there are any other solutions. (I got a new one for Christmas and do not want to open it until I am sure that it is not fixable!)
Posted on Dec 26, 2007
Looks like it's a know problem with the brand. I contacted customer service and they refused to sell replacement parts and asked me to ship the unit back for repair. I live in Canada and the cost just with shipping and custom will be higher than buying a new one. Recommend to be away from the brand.
Posted on Jan 19, 2015
The water level indicator is controlled by a float which contains a magnet and a magnetic reed switch. The magnet and the reed switch are very similar to the alarm system sensors to detect doors and windows opening. In the humidifier, the reed switch electric leads are made of a material that is getting corroded too easily into the humid environment of the this machine. After a while, the leads are so corroded that the electricity can not pass any more. This make the empty tank light to glow and at the same time it prevents the system to work the same way as if there would be no water water. Since the warm mist is produced by an electric water heater, it is important to stop it when there is no more water because it may cause an overheat and start a fire. The fix the problem you have to replace the reed switch, underneath the humidifier. Try to get the exact replacement part from the manufacturer. Never bypass the reed switch because the heater will not stop when it will run out of water. DO NOT BYPASS THE REED SWITCH. If you choose to replace the read switch only, you have to use the same model and locate it a the same height as the defective one. Don't mess up with a different reed switch without knowing what you have because some reed switch are normally open and other are normally close. Choosing the wrong type is equivalent to bypassing the reed switch with the same catastrophic consequences.
Posted on Nov 04, 2014
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