Question about Canon Elura 90 Mini DV Digital Camcorder

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Transport won't take tape

The transport mechanism won't take a tape when closing transport with tape in it, instead it rejects the tape. The transport closes fine without a tape. The camera is actually a MVX350i which is actually a PAL version of the Elura 90.

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SOURCE: Tape Ejection Problem

I have both the willful zoom and the unwilling cassette problems. In the past I have briefly fixed the zoom by opening the door and gently probing the cable to the zoom button. This only worked for a couple of weeks then reverted to same crazed performance. Then last month the "remove the cassette" madness started (bear in mind, I have only recorded perhaps 15 cassettes on this damn thing). Nothing worked. Until tonight when I simply lightly smacked the unit down flat on the manual resting on my desktop. Did this a few times and BOTH the zoom and cassette door started responding properly. I'll see how long this lasts, but it beats buying a new one or dealing with Canon. Never again.

Posted on Mar 09, 2008

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SOURCE: won't except tape

I have a ZR100 that did the same nearly the same thing - but it was only beeping twice. I followed the advice another thread suggested - I banged it twice on the opposite side from the door but it didn't fix it. Then I banged it twice on the side with the tape door.... and now all is well!

I couldn't believe that "fixed" it. Like banging the ol' tube color TV on the side to fix the picture. Maybe it is short lived, but if it holds for the rest of this year until the camcorder Christmas sales begin, I'll be happy!

Posted on Jun 24, 2008

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SOURCE: Tape problem, Elura 100

I called the factory and they said to send it in for evaluation.  While packing it up, I dropped it and lo and behold it started working.   Even though it started working, I decided to send it in to the factory and they found something "loose" inside and repaired it at no charge.

Posted on Nov 19, 2008

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SOURCE: Tape transport stuck in open position. Will not take tape into unit.

It could be possible that the tape is in the wrong way or that the tape is the wrong size those are both reasons that it may not be closing

Posted on May 25, 2009

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SOURCE: I have an Elura 90. The cassette door opens but

When ejecting the tape you must hold the eject switch down for a full second. There are two stages to the eject process just as there are with the insertion of a videocassette. Hold the button in position long enough to hear the motor mechanism start.

Posted on Dec 13, 2009

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Problem with the tape transport mechanism; could be the rollers are not contacting the tape itself or it could be the springs in the transport. Sounds like an older model. Could clean the rollers with alcohol and swap and if you can open it a like observe what happens with the rollers when you place in playback. These are rather delicately adjusted machines. I would again 1) try cleaning as best you can and very light oil in moving joints/gears aferward. 2) check adjustment of springs when moving from stop to playback. Once you have that whipped the record mecanism may start working as well.

Apr 02, 2012 | RCA CC4393 VHS Analog Camcorder

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Whenever I insert a new video tape on my Sony Handyman DCR-TRV120, it says "C:31:23" and it tells me to eject the tape. Once I take out the video tape, it rather has the film outside of the tape,...

You have a transport problem with the tape feed. If you are up to working in small spaces without damaging adjacent parts, you can try and clean the pinch roller and capstan drive system with alcohol on a Q-tip. Sometimes, there are special cleaning tapes your can purchase that will do the same thing. Assuming that the transport is dirty, you may have a shot at it. If it's excessive wear instead, it's shop time. One more thing. DO NOT USE A CRINKLED TAPE IN YOUR CAMERA. IT WILL TEAR UP THE VERY DELICATE TAPE HEADS PERMANENTLY.

Feb 04, 2011 | Sony Handycam DCR-TRV19 Mini DV Digital...

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When I turn onto the VCR function so I can rewind or play a tape, it beeps. The eject button flashes and in the upper right hand corner flashes c:31.22. I am not able to do anything. Is there something...

That error means that something is out of alignment or stuck in the tape mechanism. You have two options: to have the camera inspected and repaired, OR if you don't want to do that and feel you don't have anything to lose do this:
Remove the tape.
Close the tape door completely.
Close the LCD.
Turn the camera off.
Remove the battery.
Give the camera a good firm smack or two on each side with the palm of your hand.
Power the camera up and try the tape again.

It sounds crazy, but doing that can possibly help unjam whatever mechanism is locked up.
This has worked for many people.
Hopefully it will take care of your situation too.

Dec 17, 2010 | Sony Handycam DCR-PC110 Mini DV Digital...

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I turn the camera to record and it blinks an icon which resembles ejeciting the tape. It is a triangle over a line. It also blinks "C:31:23" It will not allow me to record. What is it?

You need to try to eject the tape and put it back in the camera. That error means that something has happened with the tape transport and the camera could need a cleaning tape but not necessarily. Try re-inserting the tape. If the error appears again, try a different tape. If the error still appears, run a cleaning tape in the camera on playback for 8-14 seconds (no longer!). Then put a regular tape back in. If you still see the error, there is probably a mechanical problem in the tape transport and the camera will need to be repaired. It's possible it could just need a clean and lube on the mechanical parts, but in any case you will need to take it to a camera shop for an estimate.

Nov 30, 2010 | Sony Handycam DCR-TRV330 Digital Camcorder

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Conon zr200 tape loading assembly will close with no tape in but will not close with tape in carriage

The tape transport mechanism cannot fully engage the tape to the head. When a tape is inserted, the tape guides have to pull the tape from the cartridge and send it towards the head. There is a sensor in the carriage that activates the transport to perform its' job. When that sensor is not enable, it will just allow the door to close and the tape guides will remain stationary. Basically, it needs to be taken apart and fixed or realigned.

Nov 13, 2010 | Canon ZR200 Mini DV Digital Camcorder

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Auto Off S_Reel Lock What can I do to get a tape to play???

This mechanism is kind of sensitive and weak,is a friction MATTER on s-post which is not rotating but is stationary and so tape has difficulty to run smoothly on tape transport.In this case mechanism needs replacement,but if you wanna fixit remove tape cover only one screw and try to clean posts on the transport also spray with a contact cleaner spray inside the center of mech.there is a clutch which lost friction and needs to be rough or if you remove s -post and make it rotate but with attention not to twist it you can see resalts if not go to panasonic servc and ask them to replace mech unit is not so expensive.

Nov 11, 2009 | Panasonic AG-DVX100B DV Digital Camcorder

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Tape holder doesvnot come all the way out

From your description, it sounds like the tape transport mechanism has become mis-timed. (i.e. gears inside may have stripped or jumped a tooth) Proper positioning in camcorders is critical. Certain things have to happen just at certain intervals or the corder will jam and/or misfeed. There could be dirt or sand in the mechanism--especially if you've been to the beach recently or been in blowing sand. Using some canned air, try to clean the sides of the tape compartment(thats where the gears and levers move/slide) This might dislodge dirt particles. DON'T FORCE THE TAPE TRANSPORT AT ALL!!! I can't stress this enough. Any bending or stripping of gears means the unit will have to be sent in for repair.
Make sure your battery is properly charged--a weak one will cause sluggish operation(including the symptom you're having)
Try another tape cartridge known to have worked fine--I have a Sony cam and sometimes it's finicky about tapes!
Inspect the tape compartment to see if anything has caught the mechanism or impeded its movement.---Hope I helped!---Rick

Sep 15, 2009 | Sony Video Cameras

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The tape carrage wont load the tapes but it will go into the load position without.

I have a sony cam myself. If the cam is empty, you open the outer door(swings out), and the load/unload mechanism rises up and pops open allowing tape insertion. When a cassette is placed into the mechanism, you press where it says "push" and then the drive pulls the tape down and into the unit. Then the outer door is closed and you're ready to tape. IF YOU PUSH DOWN ON THE TAPE WHILE IT'S BEING PULLED INTO THE UNIT IT WILL STRIP GEARS INSIDE. The gears are made of nylon to prevent serious damage to motors and other circuitry. This transport setup cannot be forced at all. If any type of mis-alignment occurs, the mechanism is supposed to stop and back up--allowing the problem to be corrected. If it is damaged, the cam must be repaired. There is critical timing involved in replacing the tape carriage.---Rick

Sep 10, 2009 | Sony Handycam DCR-TRV33 Mini DV Digital...

2 Answers

Tape transport stuck in open position. Will not take tape into unit.

It could be possible that the tape is in the wrong way or that the tape is the wrong size those are both reasons that it may not be closing

May 25, 2009 | Canon ZR70MC Mini DV Digital Camcorder

1 Answer


I had the same problem with my camcorder. I removed the tape transport control from the top of the unit (be careful not remove the attached ribbon cable). It appeared that the ribbon cable attachment was bent a little. I straightend it out and reset it in the camera and re-attached the transport. Once this was complete I returned power to the unit and pushed the door closed and the trap door closed in place.

I was also having a problem with the unit not wanting to play the tape. I was getting Error Code C:31:XX or C:32:XX. I read in another forum that several people with same error message tapped or hit the tape side of the unit (similar to the way a television would be hit to try and get a signal). I had previously called Sony but the repair would be about half the cost of the camera ($500) and a repair shop quoted me $400. With nothing to loose I smacked the side of the camera a few times and belive it or not "IT WORKDED!!!" Something mechanical must have been out of line or loose. Unfortunately I purchased a New JVC Hard Disk camcorder prior to trying this, so now I have two perfectly good units.

Jan 18, 2008 | Sony Handycam DCR-TRV510 Digital Camcorder

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