Question about Kenmore 18 in. 14432 / 14439 Built-in Dishwasher

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Dishes not getting clean

My dishwasher was not filling with enough water;I checked the screen at water inlet and cleared debris( city water repairs out on street turned off neighborhood water for repairs;left my shower, washer filters with sandy stuff.) But my dishwasher (and clothes washer) are still slow to fill with hot water. The timer ends before it is finished filling- heating element is not covered, so I reset it to fill it further. We had a new hot water heater installed ( to replace a 25 year old one!)and kitchen plumbing repairs- new garbage disposal also, after the street repairs.So my disshwasher was removed and re installed. The dishwasher also loses its scrubbing water sounds mid cycle and makes a sucking noise at the sink while cleaning. If you open and reclose the door, it starts scrubbing again. Any Ideas, suggestions of how to fix this - or what is going on?

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Re: dishes not getting clean

When your dishwasher was reinstalled was the discharge hose loop up high behind dishwasher to prevent the water from draining? Also make sure that there is air gap where the hose ties into the drain.

Posted on Jan 23, 2010

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Dishwasher is not cleaning dishes. Food is left on the dishes at the end of the cycle. Also, when dishwasher is emptying it's water, it gets very loud.


If you are observing that the dishes are not clean, then you’ll need to follow certain steps to be sure where exactly the issue. First thing to check for is the detergent cup and spray arms. Check if the dishwasher’s spray arms are working fine and all the holes of the arms are clear. Now try using a different detergent like gel or liquid based detergent to see if it helps.

Dishes are left unclean when the dishwasher is not filling in properly or when the water pressure is low. Check for water pressure and water inlet valve. The water inlet valve if faulty will draw very little or no water. However, if you observe that water pressure is fine and there is no issue with the Fill valve then check whether the dishwasher is draining. If it’s not draining then see if the drain hose is plugged or clogged. If drain hose is fine and the dishwasher is still not draining then there is some issue with the drain pump or drain filter. To check this you’ll need to disassemble the dishwasher and trace back the drain hose to a pump, remove the drain hose from pump and clean the debris from the pump and filter. Make sure you have lots of towels as there would be a lot of water coming out from the pump.
Next thing to check if the dishwasher is draining and filling properly is water temperature. Water temperature should be between 120 and 140 F. If water is not hot enough then heating element has gone bad, to check the element you’ll need a multimeter. Use the multimeter and check if the Rx1 reading on the meter shows reading between 1200 (1.2K) ohms and 1500 (1.5K) ohms, if not the heating element has died. Please post back if more information is required.


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Thanks for using FixYa. First of all please check the Water temperature by using a thermometer inside the dishwasher to measure the water temp. It should be as close to 125 degree F to 140 degree F as possible. Now try using the temperature boost feature if your dishwasher is equipped with this cycle feature and check if this will help your wash ability issues.

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To check the proper filling dishwasher will fill with water up to and around the heating element. If water is more below the heating element, you may have low water pressure or a problem with the fill valve. Try & listen if it sounds like it is spraying the water around with enough pressure.
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Low water fills are a very common trouble maker with today's dishwasher.

Please do rate this solution and revert for further assistance.


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If your dishwasher is cleaning poorly, check these:

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Water temperature
Detergent cup
Water-inlet valve Most cleaning problems are caused by the dishwasher not getting enough wash water, so the water-inlet valve is often to blame. This valve is usually at the bottom left or right of the dishwasher, behind the lower access panel. It's the device with the main water line from the house, a rubber tube to the dishwasher, and two wires attached to it.

When a water-inlet valve is defective, you may hear the sound that's usually referred to as "water hammer." If the water-inlet valve is defective, you need to completely replace it.

Dishwasher Water Inlet Valve Replacement

Be sure to read and understand any instructions that come with the new water inlet valve.

Tools required:

Adjustable wrench



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