Question about SanDisk Sansa e250 MP3 Player

1 Answer

Player is resetting automaticaly

My mp3 player E250R is getting restarted automatically whenevr i am switching it on.When i connect it to PC it is not even showing up.So i cannot even try anything.Please help me out.Its very urgent.I am from bangalore ,if anybody knows about any service center or technical support number please let me know.

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  • Anonymous Nov 17, 2008

    is not chard nating

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These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on Dec 17, 2008

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Where is the reset button on the Sansa e250R?


There isn't a dedicated reset button. To reset the unit, press and hold the power button for fifteen seconds.

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Get software from Sandisk's website

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Apr 16, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Deleting songs on player e250R


Step One
Connect the USB cable to your Sansa MP3 player, then hook the other end to a free USB port on your computer.

Step Two
Give the computer time to recognize the Sansa MP3 player. Once it has, double-click on the MP3 player’s icon to view the music files stored to memory.

Step Three
Scroll through the list of audio files until you find the ones that you wish to delete from the Sansa MP3 player.

Step Four
Click on single items or click and lasso multiple files.

Step Five
Right-click on the highlighted files to pull down an action list and from there select Delete. The computer will ask if you really want to throw the file away. Select OK.

Step Six
Exit from the window, then disconnect the USB cable from the Sansa MP3 player. The player will automatically turn off. The memory will update the first time you turn the player on after deleting songs.

I hope that helps!!

Jan 23, 2008 | SanDisk Sansa c140 MP3 Player

4 Answers

Device not connected


The Sansa Media Converter will only detect the device in MSC mode, or Plays For Sure (e250R) mode.

Change the mode in the Settings>MODE or USB MODE on the device and re-connect.




Best of Luck,

Nov 15, 2007 | SanDisk Sansa e250 MP3 Player

10 Answers

My Sansa e250R, 2 gigs, froze. Help!


It seems like your E250R is experiencing a temporary system error due to a corrupted song, and needs to be reset. Try to "Soft Reset" your player, press and hold the "Menu" button until the LCD light and scroll wheel light turn off. Since the player was probably left on for more than 7 hours (as you indicated), you would need to re-charge the player before proceeding further. Charge it for at least 2-3 hours. Next, try to format the player to rid of any corruption then re-transfer the songs. If you have subscription songs, then I would suggest to delete the song you last played which caused the error. I hope this helps. There is another solution for the player, but for now this might actually resolve the issue. Let me know the results. :)

Apr 23, 2007 | SanDisk Sansa e250 MP3 Player

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