Question about LG enV VX9900 Cellular Phone

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ENV (gen 1) blue screen and won't hold charge

My son got his ENV wet but it was under warranty so hubby was able to talk Verizon into giving us a new phone. Interestingly they didn't give us a new battery even though the battery indicator showed that the battery had gotten wet too (battery is considered an "accessory" and therefore not covered by the warranty).

Hubby placed old battery in new phone which worked for a few days but holding the charge for a shorter and shorter time. Finally the new phone with the old battery stopped holding a charge all together and both the inside screen and outside screen are a constant solid blue.

I just bought a new battery figuring if the new battery went into the new phone everything should be alright but even with the new battery and the phone being attached to the charger the screens stayed blue and we couldn't make a call. The Verizon tone did come on when my son pressed the END button to try and turn it on but other than that - nothing.

What's up? Could the old battery in the new phone have screwed up the new phone somehow? The indicator on the new phone shows that it hasn't gotten wet and since the phone hasn't really been working right my son hasn't been carrying it around for over a month.

Hubby thinks my son "did something" to the phone but we can tell from the phone bills that nothing has been downloaded to the phone, etc.

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I think you should talk to verizon about getting a new one. you really have to keep annoying them eventualy you should get your new phone!

Posted on Nov 15, 2008

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Hey


When my screen got wet, I took it to Verizon. If your water indicater doesn't show any water damage they will give you a free phone no charge.
The water indicater is located underneath the battery, Pop the battery off and if the little circle is red there is no water damage.
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