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there are actually three ink pads in this model, only one has a sensor and is monitored by an electronic counter. there is a long one located under the the print head as it is printing, and a small rectangular one located on the far right side of the printer and this is the one that gets used during cleaning, and it also helps to park the printhead when you turn the power off The biggest on is located on the very bottom of the plastic base of the printer. The pad you are speaking about is the rectangular one. The only way to reach this pad is to remove the upper assembly of the printer--which means you remove alot of screws the main circuit board, the plastic covers on the ends---5 quick connctors on the back of the mainboard and a total of 8 ribbon connectors--ALL CAN BE DONE WITH NO PSECIAL TOOLS REQUIRED!
A sensor WITHIN the main ink waste pad indicates when the pad is getting soaked. There is also an electronic "counter" which can be reset off of the mainboard, if you have the right software. The photomate 500 has a design limit of roughly 5200 pictures before this sponge gets all soaked up with ink. I have just been using qtips to soak up the ink. I cannot find parts **** as print heads, or inkpads to order online.
If you like, make a post here and I will share pictures I have taken (plus some pages from the service manual......
are you using a generic ink cartridge? and just for added information, picturemate cartridges or so some epson inks do have expiration dates, pls check because if you have them stored for quite sometime the tendency is that the inks will harden up. then it will not distribute ink to your nozzle.
another thing troubleshooting steps, have you tried to perform a cleaning cycle? try to do it for about 4 or 5 times. then try to print. pls be advised that it will take in a certain amount of inks to clear the cloggs and force it out.
or before installation of the cartridge, did you shake them? for about 5 times then insert it back
That is a problem with the Ink jet printers. Lack of use causes the cartridges/heads, etc. to dry up. You're only solution (I'm afraid) is to replace them. TIP: If you're typically not using the printer for several days or even week(s) at a time, it never hurts to print a single (low coverage) page of colour every few days just to keep the ink flowing
so you mean thats the replacement cartridge and after printing 10 prints it is now saying you have to change it, chances are that is a defective ink cartridge, you should get more prints from that replacement, here's what, call epson technical support at 562-276-1300 and have your proof of purchase ready and complain on this, they will send you a replacement, i mean they should. now if its going to happen on the replacement ink cart, that after 10 prints and it will say its empty then thats an issue with the printer already. update me regarding on it, but for now my best advice is to call epson. Have a nice day!!