Question about The Companion Group Kozy World Portable Companion Heater

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Kozy world propane wall heater. The pilot light will work

But when turn gas on the pilot goes out. replaced the thermocouple
still doesn't work. the knob will turn to level 3 before the pilot light goes out. I blew out everything out and took apart where the gas should come out and it was not clogged. Thanks for your help.

Mike Stair

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  • Anonymous Mar 16, 2014

    How do I turn the pilot light off? On a valcun heritage gas heater?

  • Anonymous Mar 17, 2014

    how do you clean pilot light and thermocouple

  • William Nov 25, 2016

    My kozy world beater is not working properly. The pilot light remains on however when u turn the gas on nothing happens, however the pilot light remains on

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Sounds like you have a common problem with infrared heaters. They are very dust sensitive and they will light and then go out when they are dusty. If you have already tried to blow it out at home you need to take the heater to your propane dealer who will take the heater apart and blow it out correctly. They will then hook it up to their gas line and make sure that the problem is fixed. I hope that you haven't blown up into the bottom of the heater where the gas line is connected. There is a diaphragm up in there and if you blow into it you risk messing it up to where it won't work at all.

Posted on Oct 19, 2009

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Make sure that it is a heater for propane, not natural gas. If so, when mine is off all summer, air gets in the line and I bleed out the line then hold the pilot button for a long time to get pure propane to the pilot light.

Posted on Oct 07, 2013

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1 Answer

Why does burners and pilot forced off after burners are engaged


We get asked this question many times.

If you light your pilot light, hold in the button and then when you release it and the pilot light goes out, generally you need a new thermocouple. Gas repairs can only be undertaken by a qualified gas technician so you can't do this job yourself.

The thermocouple is a safety device that recognises that the pilot has a good flame and is enough to ignite the main burners. The thermocouple open that valve to the burner.

In limited circumstances the thermocouple doesn't need replacing, either the shield that aims the flame to the thermocouple has become dislodged, or the pilot jet is a little blocked by debris. Either way, having the appliance serviced by a qualified gas fitter is the way to go. I am sure you will have seen news stories about explosions caused by gas leaks and faulty appliances.

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o light the pilot on a standing-pilot (always on) ignition system, follow the lighting instructions located near the control. Otherwise, try these steps: Light the pilot:
  1. gasfurnace1.jpg Press and hold the pilot control knob to start the pilot. Set the control knob to the pilot position. Hold a long match under the pilot gas port.
  2. Press the control knob; the pilot should light. Hold the control knob down until the flame is burning brightly (about 30 seconds). Release pressure on the knob, and turn it to the on position.
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  1. Remove any cap covering the pilot adjusting screw on a combination control.
  2. Turn the adjusting screw counterclockwise to increase the flame or clockwise to decrease it. It is correctly adjusted when the flame envelops the thermocouple bulb by 1/2 inch and appears dark blue with a small yellow tip.
Test and replace a thermocouple:
  1. Hold the control knob to pilot and light the pilot as above.
  2. Unscrew the thermocouple fitting with an open-ended wrench.
  3. Set a multimeter to the DVC (lowest voltage) scale.
  4. Clip one multimeter lead to the end of the thermocouple tube nearest the pilot and the other lead to the fitting on the other end of the tube.
  5. If the multimeter shows a reading besides zero, the thermocouple is functioning. Replace the thermocouple tube.
  6. If there is no reading, you will need to clean or replace the thermocouple following steps 7 through 11.
  7. Release the control knob and shut off the main gas valve on the gas-supply pipe that leads into the burner. Shut off power to the burner at the electrical service panel .
  8. Remove the thermocouple from its mounting bracket.
  9. Wipe the combination control clean and install a new thermocouple, tightening it by hand, then give it a one-quarter turn with a wrench.
  10. Insert the thermocouple into the pilot bracket, being careful to not crimp the tubing.
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Adjust an adjustable burner air shutter:
  1. Set the thermostat to its highest setting to keep the burner running. Once the furnace has heated up, remove the burner access panel and loosen the locking screw.
  2. Open the shutter by turning it to the right until the blue base of the flame appears to lift slightly from the burner port surface. Then close the shutter until the flame reseats itself on the surface.
Clean removable burner tubes and ports:
  1. Shut off gas and power to the furnace.
  2. Unscrew or loosen and remove the tubes from the supporting bracket.
  3. Carefully clean the tubes with a brush or vacuum, making sure not to damage the burner ports.
  4. Use a stiff wire to clear any debris from clogged ports.

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If there is no heat, check the electrical service panel for a burned fuse or tripped breaker. Relight the pilot light (see below).
If there is not enough heat, adjust the burner air shutter (see below); and clean the burner ports (see below).
If the pilot light does not light or does not stay lit, clean the pilot orifice carefully with a toothpick, test the thermocouple and replace it if it is faulty (see below).
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Light the pilot:
  1. gasfurnace1.jpg Press and hold the pilot control knob to start the pilot. Set the control knob to the pilot position. Hold a long match under the pilot gas port.
  2. Press the control knob; the pilot should light. Hold the control knob down until the flame is burning brightly (about 30 seconds). Release pressure on the knob, and turn it to the on position.
  3. If the pilot goes out when you release the control knob, try relighting, holding the control knob down longer. If the pilot again goes out, check the thermocouple (below).
Adjust the pilot:
  1. Remove any cap covering the pilot adjusting screw on a combination control.
  2. Turn the adjusting screw counterclockwise to increase the flame or clockwise to decrease it. It is correctly adjusted when the flame envelops the thermocouple bulb by 1/2 inch and appears dark blue with a small yellow tip.
Test and replace a thermocouple:
  1. Hold the control knob to pilot and light the pilot as above.
  2. Unscrew the thermocouple fitting with an open-ended wrench.
  3. Set a multimeter to the DVC (lowest voltage) scale.
  4. Clip one multimeter lead to the end of the thermocouple tube nearest the pilot and the other lead to the fitting on the other end of the tube.
  5. If the multimeter shows a reading besides zero, the thermocouple is functioning. Replace the thermocouple tube.
  6. If there is no reading, you will need to clean or replace the thermocouple following steps 7 through 11.
  7. Release the control knob and shut off the main gas valve on the gas-supply pipe that leads into the burner. Shut off power to the burner at the electrical service panel .
  8. Remove the thermocouple from its mounting bracket.
  9. Wipe the combination control clean and install a new thermocouple, tightening it by hand, then give it a one-quarter turn with a wrench.
  10. Insert the thermocouple into the pilot bracket, being careful to not crimp the tubing.
  11. Turn on power to the furnace and relight the pilot (above).
Adjust an adjustable burner air shutter:
  1. Set the thermostat to its highest setting to keep the burner running. Once the furnace has heated up, remove the burner access panel and loosen the locking screw.
  2. Open the shutter by turning it to the right until the blue base of the flame appears to lift slightly from the burner port surface. Then close the shutter until the flame reseats itself on the surface.
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  2. Unscrew or loosen and remove the tubes from the supporting bracket.
  3. Carefully clean the tubes with a brush or vacuum, making sure not to damage the burner ports.
  4. Use a stiff wire to clear any debris from clogged ports.

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1 Answer

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I am assuming that you are saying that after you have pushed the pilot knob down and the pilot lites and stay lite and then you turn the knob to turn it to ON the pilot goes out...... Then the Gas Valve is bad and will have to be replaced....... Or if you are saying that the pilot goes out when the burners come on then you may need to replace the Thermocouple because the main burner flame is pulling the pilot flame off of the thermocouple and it is weak and will shut the gas off.... Or You could have a cracked heat exchanger that when the burners are on and then the blower comes ON and is blowing the flame around and blowing the pilot flame off of the thernocouple......which will shut the gas off....and then you will need a new furnace or New Heat Exchanger...... These are the most common problems Hope this helps.....

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Hello,

A pilot light will be found on natural gas stoves, fireplaces, clothes dryers, water heaters and furnaces. When the gas is turned off, the pilot light will go out on all of these appliances. After the gas is turned back on, you must relight the pilot light before you can use the appliance. Pilot lights are similar so if you can relight the pilot light for a gas heater you can relight the pilot light for a gas stove or any other gas appliance.


jQuery('.intro .thumbnail').each(function(i,e){ jQuery(e).find('img').one('error',function(){ jQuery(e).remove(); }); }); Instructions Things You'll Need:

  • matches OR flashlight
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  2. Check for a gas leak by smelling the area close to the gas valve. Listen carefully for escaping gas and do not attempt to light a pilot light if there is a gas leak.
  3. Hold down or press the red button or knob on the gas valve while holding a lit match in front of the opening in the gas pilot line. Continue to hold down or press the red button or knob for several seconds after the gas ignites to allow the thermocouple (the sensor for the appliance's thermostat) to heat up.
  4. Repeat step 3 if the pilot light goes out after you release the button or knob. In most cases, the pilot light goes out because the thermocouple did not have enough time to heat up, so give it a few more seconds.
  5. Make final adjustment of the gas flow to the pilot light by turning the red knob. In some cases, no adjustment other than "on" or "off" will be needed.
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