Question about The Companion Group Kozy World Portable Companion Heater

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Kozy world propane wall heater. The pilot light will work

But when turn gas on the pilot goes out. replaced the thermocouple
still doesn't work. the knob will turn to level 3 before the pilot light goes out. I blew out everything out and took apart where the gas should come out and it was not clogged. Thanks for your help.

Mike Stair

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  • Anonymous Mar 16, 2014

    How do I turn the pilot light off? On a valcun heritage gas heater?

  • Anonymous Mar 17, 2014

    how do you clean pilot light and thermocouple

  • William Nov 25, 2016

    My kozy world beater is not working properly. The pilot light remains on however when u turn the gas on nothing happens, however the pilot light remains on

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Sounds like you have a common problem with infrared heaters. They are very dust sensitive and they will light and then go out when they are dusty. If you have already tried to blow it out at home you need to take the heater to your propane dealer who will take the heater apart and blow it out correctly. They will then hook it up to their gas line and make sure that the problem is fixed. I hope that you haven't blown up into the bottom of the heater where the gas line is connected. There is a diaphragm up in there and if you blow into it you risk messing it up to where it won't work at all.

Posted on Oct 19, 2009

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Make sure that it is a heater for propane, not natural gas. If so, when mine is off all summer, air gets in the line and I bleed out the line then hold the pilot button for a long time to get pure propane to the pilot light.

Posted on Oct 07, 2013

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1 Answer

Pilot goes off as soon as I release the button


You need to hold the button down for about 3 mins. If it goes out after that long the thermocouple is probably bad. Look at how long the wire is from the pilot light to the gas valve. They come in different lengths.

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We get asked this question many times.

If you light your pilot light, hold in the button and then when you release it and the pilot light goes out, generally you need a new thermocouple. Gas repairs can only be undertaken by a qualified gas technician so you can't do this job yourself.

The thermocouple is a safety device that recognises that the pilot has a good flame and is enough to ignite the main burners. The thermocouple open that valve to the burner.

In limited circumstances the thermocouple doesn't need replacing, either the shield that aims the flame to the thermocouple has become dislodged, or the pilot jet is a little blocked by debris. Either way, having the appliance serviced by a qualified gas fitter is the way to go. I am sure you will have seen news stories about explosions caused by gas leaks and faulty appliances.

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My Kozy World nat gas wall heater has worked beautifully for the past three winters. I cleaned it this morning with canned air, got all the dust off the ceramic plates, blew out the burner inlets, blew out...


Does the pilot light stay lit if you continually depress the control valve?
If the pilot light stays lit as long as you keep the valve depressed, then the problem is the thermocouple is bad. The pilot light makes enough electricity via the thermocouple to hold open the gas valve that feeds the burners. If the thermocouple fails to produce that electricity, the gas valve will shut down and switch off the gas flow to the whole unit.

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After installing my kozy world heater and lit the pilot the heater came on. all three plaques. this happened while the knob was still in the pilot position. the heater wont shut off.


I actually have three of these and what I found was the gas valve was stuck in the open position you may need to replace it or possibly remove it and try to clean it of any residue but be very careful if you don't know exactly what your doing then you need to get a pro. Remember that your dealing with propane and it could ignite and cause serious damage to you and your home. Please be very careful and you might want to call the manufacturer and talk to them about it. Because it is a gas appliance they have a responsibility to you if anything should happen then they may be liable.

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If the pilot stays on when you are holding it down (you are manually opening the gas valve) but won't stay lit when you let the knob go, then the thermocouple is bad. The pilot knob needs to be held down for 30 secs or so. The pilot flame has to heat the tip of the thermocouple long enough to for it to output a small electric signal (that holds the gas valve open). If you look at the pilot flame, you will see the tip of the thermocouple in the flame. That copper tube runs from the flame to the gas valve and is easy enough to replace. They sell them at most hardware stores. If you see a lot of ash buildup on the tip, you can turn the pilot off and clean the tip and try again.

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My heil furnance comes on but no hot air or air at all


see this causes and fix it. God bless you
o light the pilot on a standing-pilot (always on) ignition system, follow the lighting instructions located near the control. Otherwise, try these steps: Light the pilot:
  1. gasfurnace1.jpg Press and hold the pilot control knob to start the pilot. Set the control knob to the pilot position. Hold a long match under the pilot gas port.
  2. Press the control knob; the pilot should light. Hold the control knob down until the flame is burning brightly (about 30 seconds). Release pressure on the knob, and turn it to the on position.
  3. If the pilot goes out when you release the control knob, try relighting, holding the control knob down longer. If the pilot again goes out, check the thermocouple (below).
Adjust the pilot:
  1. Remove any cap covering the pilot adjusting screw on a combination control.
  2. Turn the adjusting screw counterclockwise to increase the flame or clockwise to decrease it. It is correctly adjusted when the flame envelops the thermocouple bulb by 1/2 inch and appears dark blue with a small yellow tip.
Test and replace a thermocouple:
  1. Hold the control knob to pilot and light the pilot as above.
  2. Unscrew the thermocouple fitting with an open-ended wrench.
  3. Set a multimeter to the DVC (lowest voltage) scale.
  4. Clip one multimeter lead to the end of the thermocouple tube nearest the pilot and the other lead to the fitting on the other end of the tube.
  5. If the multimeter shows a reading besides zero, the thermocouple is functioning. Replace the thermocouple tube.
  6. If there is no reading, you will need to clean or replace the thermocouple following steps 7 through 11.
  7. Release the control knob and shut off the main gas valve on the gas-supply pipe that leads into the burner. Shut off power to the burner at the electrical service panel .
  8. Remove the thermocouple from its mounting bracket.
  9. Wipe the combination control clean and install a new thermocouple, tightening it by hand, then give it a one-quarter turn with a wrench.
  10. Insert the thermocouple into the pilot bracket, being careful to not crimp the tubing.
  11. Turn on power to the furnace and relight the pilot (above).
Adjust an adjustable burner air shutter:
  1. Set the thermostat to its highest setting to keep the burner running. Once the furnace has heated up, remove the burner access panel and loosen the locking screw.
  2. Open the shutter by turning it to the right until the blue base of the flame appears to lift slightly from the burner port surface. Then close the shutter until the flame reseats itself on the surface.
Clean removable burner tubes and ports:
  1. Shut off gas and power to the furnace.
  2. Unscrew or loosen and remove the tubes from the supporting bracket.
  3. Carefully clean the tubes with a brush or vacuum, making sure not to damage the burner ports.
  4. Use a stiff wire to clear any debris from clogged ports.

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RHFE Rinnai 551FT gas heater is not working after 7 years


see this steps and fix it. God bless you
.
If there is no heat, check the electrical service panel for a burned fuse or tripped breaker. Relight the pilot light (see below).
If there is not enough heat, adjust the burner air shutter (see below); and clean the burner ports (see below).
If the pilot light does not light or does not stay lit, clean the pilot orifice carefully with a toothpick, test the thermocouple and replace it if it is faulty (see below).
If the flame flickers, adjust the pilot (see below).
If there is an exploding sound when the burner ignites, adjust the pilot to a higher setting and clean the pilot orifice and the burner ports.
If the burner takes more than a few seconds to ignite, clean the pilot orifice and adjust the pilot light.
If the burner flame is uneven, clean the burner ports. If the burner flame is very yellow, clean the burner; open vents in the furnace room to provide more air; adjust the burner air shutter.
To light the pilot on a standing-pilot (always on) ignition system, follow the lighting instructions located near the control. Otherwise, try these steps:
Light the pilot:
  1. gasfurnace1.jpg Press and hold the pilot control knob to start the pilot. Set the control knob to the pilot position. Hold a long match under the pilot gas port.
  2. Press the control knob; the pilot should light. Hold the control knob down until the flame is burning brightly (about 30 seconds). Release pressure on the knob, and turn it to the on position.
  3. If the pilot goes out when you release the control knob, try relighting, holding the control knob down longer. If the pilot again goes out, check the thermocouple (below).
Adjust the pilot:
  1. Remove any cap covering the pilot adjusting screw on a combination control.
  2. Turn the adjusting screw counterclockwise to increase the flame or clockwise to decrease it. It is correctly adjusted when the flame envelops the thermocouple bulb by 1/2 inch and appears dark blue with a small yellow tip.
Test and replace a thermocouple:
  1. Hold the control knob to pilot and light the pilot as above.
  2. Unscrew the thermocouple fitting with an open-ended wrench.
  3. Set a multimeter to the DVC (lowest voltage) scale.
  4. Clip one multimeter lead to the end of the thermocouple tube nearest the pilot and the other lead to the fitting on the other end of the tube.
  5. If the multimeter shows a reading besides zero, the thermocouple is functioning. Replace the thermocouple tube.
  6. If there is no reading, you will need to clean or replace the thermocouple following steps 7 through 11.
  7. Release the control knob and shut off the main gas valve on the gas-supply pipe that leads into the burner. Shut off power to the burner at the electrical service panel .
  8. Remove the thermocouple from its mounting bracket.
  9. Wipe the combination control clean and install a new thermocouple, tightening it by hand, then give it a one-quarter turn with a wrench.
  10. Insert the thermocouple into the pilot bracket, being careful to not crimp the tubing.
  11. Turn on power to the furnace and relight the pilot (above).
Adjust an adjustable burner air shutter:
  1. Set the thermostat to its highest setting to keep the burner running. Once the furnace has heated up, remove the burner access panel and loosen the locking screw.
  2. Open the shutter by turning it to the right until the blue base of the flame appears to lift slightly from the burner port surface. Then close the shutter until the flame reseats itself on the surface.
Clean removable burner tubes and ports:
  1. Shut off gas and power to the furnace.
  2. Unscrew or loosen and remove the tubes from the supporting bracket.
  3. Carefully clean the tubes with a brush or vacuum, making sure not to damage the burner ports.
  4. Use a stiff wire to clear any debris from clogged ports.

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2 Answers

Kozy world propane wall heater pilot will not light


This can be caused by several things:

1. The inline gas valve running to the the heater is OFF. Turn the valve ON.

2. The gas control knob on the heater is not exactly in the PILOT position. Unless the knob bottoms
out and you feel strong pressure (other than spring pressure) pushing back at you. It's not exactly
in the PILOT Position. Once the pilot lights, hold the control knob in for 30 seconds to 60 seconds
to allow the Thermocouple to full heat.

3. The pilot is dirty and needs to be cleaned, as do the burners.*

4. The LP Gas Tank is empty or to low to maintain te proper gas pressure.

* Here is a link to a demonstration on how to properly clean the pilot & burners.
http://www.desatech.com/techDocs/Cleaning%20Demonstrations.pdf

I hope this helps you to troubleshoot & solve the problem. Thanks for choosing FixYa.

Sep 23, 2011 | The Companion Group Kozy World Portable...

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