I purchased a HP Photosmart c6288 printer last Wednesday, the printed material smears when it comes in contact with wet substance even after drying for 2 to 3 days. does this happen with all inkjet printers....? pls help waiting for ur reply.............
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
It's not unusual for paper to hit the bottom of the print head, especially if the paper is bent. This can cause smearing. If you have pets, you can check for pet fur in the printer, or other foreign material inside that can also cause smearing.
I am afraid that Dennis (Writing below) is correct, When you have smearing it is a print head problem and they need to be replaced, If you have had this printer for many years (HP GOOOD Printer) you should check prices on a new machine, the reason for that is that HP has discontinued support on many machines as of 1 Jan 2013, If you can find a print head for your system it may be half the price of a new machine, Also; if one print head is going it may not be long before you see the same problem on the one or more color print head. It is probably not what you were hoping to hear but right now HP has several really good systems on sale,
This could be the Fuser Assembly. The Fuser is the unit that heats up and makes the toner ahere to the paper. The fact that it is smearing, means that the Fuser is not heating correctly. I would call for service on it. If I could be of further assistance, let me know. If this helps or solves the issue, please rate it. Thanks, Joe
This can sometimes be a printer problem or bad quality ink. However I have known this to happen with corrupt printer drivers.
Try uninstalling the printer via ControlPanel>AddRemove Programs and then re-installing it.