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Map update error problem with Magellan 4250

Trying to download from CD, map update for Magellan 4250, I did the software update some time age to 4.60...When I try downloading, I get 1 of 2 messages...."data transfer failure" or "failed to read source file" ..has anyone had this problem? I am using Vista and have a Maestro 4250 with firmware 4.60 downloaded (hardware -3; product ID 746)
I am attempting to upgrade to 31 from Basemap and detailed 29 (AAA date 21)
In the step
Magellan_Maestro_4250_4_60_rel1copy_group_GS499_MX_3bin
I get a failure window:
Magellan Update Wizard 4.2.2.4
FAILED TO READ SOURCE FILE

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  • 4 more comments 
  • JoeR1234 Nov 16, 2008



    i am having the same problem. Wizard 4.2.2.7 Failed to read source.

  • Anonymous Nov 17, 2008

    same thing

  • JoeR1234 Nov 29, 2008

    I called tech support and they are making me send it in. I tried it on XP and vista and it didn't work,

  • Roadman2252 Dec 03, 2008

    My Magellan 4250 freezes up at the opening logo screen. What's the fix?

  • aichen888 Dec 27, 2008

    after trying to load the new map.

  • bobandrobinp Jan 18, 2009

    Magellen had me send in the GPS...they

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I had the same issue and Tech support sucked. Make sure your firewalls are off, then restart the software and go through the steps. When it errors again, click finish and exit the software, restart the gps, and restart the software to do the install again. Had to do this 3 times and it got a little further every time until it finally went to installing, then it was fine.

Posted on Jan 20, 2009

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I was able to get the update to work using Windows XP (not sure which service pack) but not with Vista Home. It looks like it needed to create and use drive E when transferring over the files.

Posted on Jan 18, 2009

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I called tech support and they said that the update requires XP SP1 or SP2, NOT SP3. I have not tried it yet, but they told me it was a problem with not being compatible with XP service pack 3

Posted on Nov 29, 2008

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According to Magellan and other people who have experienced the same problem, this is terminal to the unit. It can be caused by downloading the 08/09 Magellan map upgrade, which can cause the unit to permanently lock up. Magellan is well aware of the problem, and should offer to replace your unit if you have the problem. If you elect to have it repaired, Magellan can download the map upgrade for you in the repair process. Here is a site noting the same problem: http://74.125.93.104/search?q=cache:pNLjGT-i4-sJ:forums.gpsreview.net/viewtopic.php%3Ft%3D8958+magellan+4250+gps+stays+on+blue+screen&cd=8&hl=en&ct=clnk&gl=us

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http://www.magellangps.com/support/product.asp?prodid=1958

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