Either a dirty or bad optical pickup in the player--it attempts to read the disc etc.
SOURCE: My Insignia 8" Portable dvd player does not detect dvd!
Try playing a regular CD first and take it out if it played. Then put the DVD and it will play fine because the player just realign its lense. Hope it will help
SOURCE: Insignia dvd player will not load. error messages:
could be dirty laser, try a laser cleaning cd,you should get a little bottle with alcohol in to put on the little brushes, if that doesn't work could be the laser has given up the ghost
SOURCE: Philips DVP 5992 DVD player disk tray opens without a disk
You can call Phillips customer support at this telephone number 1-888-744-5477. Tell them while using the disc player the unit failed to eject the disc and ask the for a way to solve the problem. It is best to talk to them in this case as the solution will involve a opening of the unit to figure out what has malfunctioned to cause this problem. I hope this information helps you with your problem.
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