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Mouse turns off and I have to shut off computer

More and more the mouse on my computer will turn off and I have to restart my computer to make it work again because I lose all control of the unit. Is this a mouse problem or something worse?

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  • bcrawford423 Nov 15, 2008

    Thanks for your answer. Please forgive me, but I am pretty much a computer illiterate. What's the difference between USB and PS2?

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Is this a cordless mouse? If so, have you replaced the batteries?

If not, is it a USB connection? If so, try another USB port.

If this is a PS2 connection, you may want to spring for a new one.

Posted on Nov 15, 2008

  • Wayne Mineard
    Wayne Mineard Nov 15, 2008

    USB is rectangular on the end that plugs into the computer. (The left side of this pic.)










    PS2 is a small round connector. (The right side of this pic.)



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Cursor froze.Followed instructions now it has disappeared!


Turn the computer _off_. Not ''restart.'' _Off_.

If it is a laptop, with no external mouse, then simply ''restart.''

If it is a desktop _or_ a laptop with an _external_ mouse, then after it turns off, remove the mouse from the USB slot, and leave it out.

Now restart the computer. Once it is fully started and you see the desktop (and _everything_ has finished loading), then and _only then_, insert the mouse.

The computer will then ''rediscover'' the mouse and apply it's drivers, etc...

That should be it. If not, it could be a bad USB slot. Try a different slot. If that doesn't work, then it's a bad mouse.

If it's a bad mouse... Unplug it again (with the computer still running) and say ''bad mouse'' and slam it (not too hard) on the table a couple of times. Then reinsert the mouse in the USB slot. It _may_ work. (Obviously saying ''bad mouse'' is a joke, but lightly slamming it on the table is serious).

Good luck...

May 18, 2015 | Computers & Internet

1 Answer

After restarting my computer the cursor stopped responding to the mouse.


You're probably running Windows, and that's a common problem, and usually very easy to fix. If you are using a wireless mouse, remove the USB receiver, wait 10 - 20 seconds and put it back in. If that doesn't work, remove USB rec. , shut off mouse and go through a restart. Try restarting with them removed, if it doesn't work, try restart with them in and turned on. You can use keyboard commands to do this next part If that doesn't work, go into the Control Panel, system, device manager, mouse, right click ( lined square to right of space bar ) then properties, reset to default - The windows symbol beside space bar is the start menu, the arrows control scrolling through options or moving the page, TAB changes what the computer is focused on, ALT and F4 closes whatever program you're focused on - pressing it twice will cause a restart. And if your comp ever jams up, press CTRL, ALT and DELETE at the same time, opens task manager and unjams,,, usually. Hope some of that helped. Grimm

May 01, 2015 | Computers & Internet

1 Answer

My mouse is lock need help please


Good day there, glad to be of assistance to you today.
What kind of mouse is it? Is it a bluetooth mouse with batteries?
1.Is it a regular usb mouse with lights on it? If so, please check if you've got lights on the mouse,it means it's being detected by the notebook. 2.Please shut down your computer first, as soon as the the computer turns off, unplug and plug the mouse back in then power it back on. 3.If that doesn't work, try plugging it to a different usb port and restart the notebook. If it's the same issue, please check if the mouse will work on another notebook when plugged in.
I hope this has helped you resolve your concern. Have a wonderful day.

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I have a Dell PC and I unplugged the mouse and the keyboard temporarily to clean it. When I plugged them both back into the tower and turned on the computer, neither one worked. I tried to restart, shut...


To try to resolve the issue:
1.) Will a different keyboard and mouse work (PS2 is the name of these connections)
If they will, damage to the keyboard and mouse is likely)
2.) Will a usb mouse and keyboard work?
If they do, then the problem is with the controller on the mobo, unlikley but MAY have been casued by static.

If the USB keyboard and mouse do not work, you have some problems with the motherboard

Try switching off and unplugging the computer, remove the coin shaped BIOS battery and plug in the keyboard and mouse, wait 2 minutes or so and put the battery back, replug in and power on, see if the bios detects the keyboard and mouse (you will see the bios screen flash up a message). If the computer does nOT detect the keyboard and mouse it will (or should) flash a message on the screen saying "no PS2 keyboard or mouse detected".

If this fails to detect the mouse and keyboard and you get no message or beeps, then there may be damage to the connector ports.

If you can get a USB keyboard and mouse to work, use them, Effecting a repair to the motherboard will not be a viable option

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Restart by pressing the Start button and keep pressing until it shuts down. Then restart.

Here is more on this subject:
http://www.computing.net/answers/windows-xp/hp-pavilion-is-frozen/162636.html

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How to unlock the key pad on a dell latitude D600 laptop


Hi. Please do troubleshooting steps below:

1. Check to be sure your "Number Lock" or "Function Lock" keys aren't lit. These can lock out certain parts of your keyboard. If either of these is lit, press them to unlock the locked portion of your keyboard. These can be found at the top right on a laptop and between the number pad and main keys on a desktop keyboard.

2. Save all open programs using your mouse. Use your mouse to restart your computer. This will only work if your computer isn't frozen. If your mouse doesn't move, press the power button on your Dell until the computer turns off. Press it again to restart. If the issue was lack of memory or a locked program, this will unlock your keyboard. Continue to Step 3 if the keyboard is still locked.

3. Shut down your computer using your mouse or power button. Don't restart. Unplug your Dell.

4. Remove the battery if you're using a laptop by turning the laptop over and sliding the battery release latch. Slide the battery out and replace after one minute.

Have a good one!


  • Step 2 Save all open programs using your mouse. Use your mouse to restart your computer. This will only work if your computer isn't frozen. If your mouse doesn't move, press the power button on your Dell until the computer turns off. Press it again to restart. If the issue was lack of memory or a locked program, this will unlock your keyboard. Continue to Step 3 if the keyboard is still locked.
  • Step 3 Shut down your computer using your mouse or power button. Don't restart. Unplug your Dell.
  • Step 4 Remove the battery if you're using a laptop by turning the laptop over and sliding the battery release latch. Slide the battery out and replace after one minute.

  • Read more: How to Unlock a Dell Keyboard | eHow.com http://www.ehow.com/how_5063232_unlock-dell-keyboard.html#ixzz0uguUk4bZ

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    I'm going to assume that your mouse has a USB connection, it may have a stuck flag in the registry. Each time you shut down your computer, the flags should close, when you restart, each device is reinstalled. If you have a stuck flag Windows will think the device is already installed.
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    This is the sign that mouse if faulty because if the laptop detects a threat from the USB ports, usually power related, to protect the parts, it turs off.

    Advise to change the mouse...

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