Suddenly after about 13 months (just out of warranty) it stopped charging. I tried my friends cord and battery. No change. I removed the bottom and don't see any physical damage to the female connection. Suggestions?
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Just because all systems look go. Does not mean the power cord is working correctly and the charging portion of the power supply unit may not be working you will still be able to power the computer on but not charge replace that unit and you should be back up and charging again. You know it is not a battery problem it is the cord and component due to your test. Makes sense to me also one other factor to consider, the battery may be charging but will not hold the charge be sure to fully charge the battery and see how long it takes to drain down. Just a suggestion. John
Your Netbook is still under warranty and I will not advice that you experriment or tamper to loose the free warranty claim on the PC. So what could be done is to discharge fully the battery and then try to charge fully , if this wont charge then the battery is a suspect and you must claim for replacement as it could have developed back EMF and so will not charge.
The battery could be faulty or the charging circuit is faulty.
I suggest you return it to the supplier for repair or replacement as this netbook would still be under warranty. If you try to repair it yourself you may void your warranty.
A sudden drop from 50% to 7% means that the battery is faulty, it is simply a case where it is not holding any charge. I would suggest you contact the seller and check if the battery is under warranty. Hope this helps and good luck.Any question please feel free to ask.
Sounds to me like the transformer circuit that enables the batery to charge. If you have bought your machine within the last 12 months it should still be covered by warranty so go back to the supplier. If not covered I wouod still try as it is not beyond reasonable expecations that the machine will operate perfectly in very way for more than 1 year.
If it is under warranty, return the battery pack. If not, you can try to discharge the pack as much as you can, and then recharge it. Most packs are made up of several smaller batteries. When you don't discharge the battery pack all the way, some batteries have more charge than others, and will stop the charger when THEY get full, leaving the others 'starved'. Finally the others only have the 10 minutes charge you are seeing. You will likely not be able to get the 'better' batteries discharged enough, and will have to buy a new battery pack. tom
Welcome to the world of the DV9000s....if it isn;t a motherboard issue, it is a power issue. Do not trust either the power cord or the battery or the computer for that matter because I have seen over and over that all three components are not playing well with each other in these systems and the DV6000s. It could be very possible that the battery has bad or damaged cells in it and will probably run fine for a while and then crash suddenly. That is because it is using the good cells and then a bad cell kicks in and....nothing.
Take the battery out and just hook up the charger, if it runs fine for a couple of hours just on the charger then I suspect there is no problem there, chargers tend to overheat, then their voltage reulators will start to fail and then the battery is discharged or over charged and then everything fails.
It is normal for a battery to degrade after a year since its a consumable part. It's just like any ordinary rechargeable battery. We have 2 points of failure that might be causing the problem. First the battery itself. Second the Charge board that charges and detects the battery. Given that the NON-DELL battery is working on other dell Computer, it simply tells us that it is the charge board that needs to be replaced wich is integrated to the motherboard. If your warranty is still active, call dell and tell them that you've tried a Known good battery and its still not charging. However, you might also consider that dell computers are designed for dell batteries. the charge board might have problems charging the third party battery since its not configured to do so.