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Cannot install program for photo key chain onto my mac

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All set thank you

Posted on Nov 16, 2008

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When I try to install the coby dp 151 it says: cant find photoviewer or program that owns it. the program will exit. ?? confused


Hello,

The error you describe, is also mentioned in the Setup Guide for the DP151.
When you connect the Key Chain to the USB port of your computer, on the Key Chain will prompt the message to select: USB charge or USB update.


For proper function of the Chain Key:

0) Before connecting the Chain Key, have the Photo Viewer software installed:
You need adminstrator rights to perform installation of programs.
Install the photo viewer from the CD or download this program
from the Coby support site:
> enter cobyusa.com in the address bar of internet explorer
> enter DP151 in the Product Search bar
now all support for the Chain Key will show
> run the DP151_PhotoViewer zip file directly or save the zip file onto your computer, unzip and run the setup.exe file later

1) Connect the Chain Key and Select USB update on the Chain Key.
Again, to be able to update, you need adminstrator rights.

2) Run the Photo Viewer on the computer.

Aug 15, 2010 | Computers & Internet

1 Answer

Cannot load photos from my vista program unto my photo key chain


I solved this problem through persistence - clicking on everything I could find, I found out that I needed to clic on "Users" and then my name and then i could find the photo files. It would have been helpful if this information had been included in the digital key chain disc instructions.

Jan 06, 2009 | Yahoo Mail

1 Answer

Won't turn on


best advice is to try this on a windows computer it is possible there is a driver issue with that device on apple OS

Mar 23, 2017 | Electronics - Others

3 Answers

Installing coby digital keychain software


Start from scratch, uninstall everything and pretend your installing for first time:

1. have keychian unconnected from usb
2. install software
3. DONT RUN SOFTWARE YET
4. connect keychain to usb
5. on keychain select: USB update
6. Run software
7. well-ah, intelligence > poorly organized device - enjoy everyone

Dec 14, 2008 | Coby DP-5588 5.6-Inch (4:3) Clock &...

5 Answers

Coby Digital Photo Keychain DPKEY


Getting Started- VERSION DPKEY and 151SX
STEP-1
-INSTALL The Photo Viewer Software

Download & Install The Photo Viewer Software From Our Web Site:
The Driver CD files (Setup Guide, Manual and Photo Viewer Software) can be downloaded from
our web site. Click on the link below
http://www.cobyusa.com/?p=prod&prod_num_id=80&pcat_id=3001
NOTE:
Find your Photo Key Chain version and Download the Driver CD files along with all the latest
updates.
The version is listed on the back of the Photo Key Chain as 151SX, DPKEY or 151MP.
To Download & Install The Photo Viewer Software From Our
Web Site:
a) Create a folder
on your desktop before downloading the file from our website. To create
a folder on your desktop, go to your desktop and RIGHT click on your mouse. A set of
menus will appear. Select “New” and then “Folder” (you will notice a new folder will
appear on your desktop), give it a name, example DP151.
b) Click on the below link and select “Download”.
http://www.cobyusa.com/?p=prod&prod_num_id=80&pcat_id=3001
c) Click on your Photo Key Chain Version to start the Download. The version is listed on the
back of the Photo Key Chain (151SX, DPKEY or 151MP.
d)
After clicking on your version, you will prompt with a pop-up screen “Do you want to save
or open the file”. Select Save.
e) Another screen will prompt you to save the file on your computer. Save the file on your
“Desktop”, in the “DP151” folder and select “Save”.
f)
Once the download is completed, go to your desktop. Double-click on the DP151 folder.
g) To install the Photo Viewer software, Double-click on the Setup.exe file. Click NEXT on
all prompts.
h) After the installation. The Photo Viewer Software icon will appear on your desktop.
i) Done! ……Continue with “STEP- 2
STEP-2 CONNECT the Key Chain to your computer using the supplied USB cable. Upon
connecting the Key Chain to your computer, the Key Chain will prompt you to set the
device to “USB Charge or USB Update”. Select USB Update by pressing the Right
button and then the Middle button.
STEP-3 RUN the Photo Viewer Software to transfer photos to the Key Chain. Double-click on
the Photo Viewer icon located on your desktop. Once the Photo Viewer opens, it will
give you a message indicating “Upload Completed”. Click OK. (This message
indicated that the Photo Viewer Software has made connection with the Key Chain). If
you have received the “Upload Completed” Message, Skip STEP-4 and continue with
STEP-5
STEP-4 If you have NOT received the “Upload Completed” message, then you are
encountering the below error message:
Can’t Find any Photo Viewer, or
another program owns it. The
program will exit!
*Set the Photo Key Chain to USB update. SEE “STEP- 2”.
*Make sure the USB Cable is connected properly, you should hear a “clicking”
sound when the USB Cable is connected properly in the USB Port.
*The Key Chain should also appear under “MY COMPUTER” as a removable
disk. If not, switch the USB Port or replace the USB Cable.
STEP-5 LOCATE the images on your computer (See Diagram)
STEP-6 HIGHLIGHT the images files that will be transferred to the Key Chain (See
Diagram)
STEP-7 SEND the highlighted images to the Device Panel (See Diagram)
STEP-8 TRANSFER the images from the Collection panel to the Key Chain (See Diagram)
Disconnect the Key Chain from your computer. Done!

Nov 04, 2008 | Tao 1.5-inch Square Polished Silver Photo...

1 Answer

Digital photo album with keychain


Mine I bough from wallgreens and it has a technical support website (www.mscustomercare.com) you can download the program there.
Its really cool.
Good luck!
Roberta

Feb 17, 2008 | Computers & Internet

1 Answer

Digital Photo Key Chain SKU 77275 - Mac OS 10


I rec'd an Innovage Photo Chain for Christmas. You either have the correct software on the small CD disc or you don't. Contact Innovage by googling Innovage on the web, and go from their.

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2 Answers

Installing the Photo Viewer Software


Have you tried to up load without additional software.
I am not MAC fluent - but Windoze can take up camera images with out extra software.
Perhapa Mac's can too

Dec 13, 2007 | Sony Cyber-shot DSC-W55 Digital Camera

10 Answers

Digital photo keychain


The solution is....USB 2.0! This is now standard on new computers, but mine (that is just 1 1/2 years old) does not have USB 2.0. Actually, one out of six of my USB's say it is, but I never got it to work. The sad part to all of this hard work--it takes 5 minutes on the right computer!

If you need to borrow a computer, you will not need to send them all of your full size photos. Just "Save a Backup" on your computer and e-mail that file as an attachment--it's very small. The you will "Load a backup" to get your pictures into the KeyChain Manager. You will need to install the software on your borrowed computer, but as I'm sure you know, that's the simple part!

Hopefully this helps!

Dec 10, 2007 | Cameras

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