Question about Hoover SteamVac Carpet/Upholstery Deep Cleaner Vacuum
I'm sorry to tell you that you have a broken drive brush. One of the brushes has a stem, and that stem is broken. See if you can remove the brush assembly - I believe it pulls straight down. See if one of the stems is a little longer than the others - maybe 1/4 inch. It should be an inch or so longer. The other part is stuck in the drive - look under the cleaner to see it.
Now for the bad news, the only way to fix the problem is to replace the entire brush assembly, which costs 25 to 35 dollars. I've searched high and low for the brush itself but have not been able to find it. Mine has broken twice (and I'm waiting on the second replacement).
Hope this helps.
Posted on Nov 24, 2008
I am having the same problem also as I can see many of you are having. I've only had my hoover steamvac dual V carpet cleaner for about a month and only used it once, then used it about a month later and the brushes no longer spin. These steam cleaners aren't cheap either, mine was over $250 and only used it once before malfunctioning. Obviously this is a huge problem because I've searched the web and there are many complaints about the spinbrushes on these units.
Posted on Nov 17, 2008
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Posted on Jan 02, 2017
SOURCE: brushes do not rotate on
Generic problem for all Vacuums
Brushes do not rotate on
posted by marshad on May 02, 2008
brushes do not rotate on Hoover steam-vac upright
I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure.
This also happened to my own Hoover Steam Vac and there was a broken part that connected to the brush assm that I had to replace, it has been a while but once they replaced the part everything worked just fine and it was not that expensive and I am still using the vacuum still to date and it is working just fine. I believe it was something like the switch for the brushes on/off switch or the part was part of the handle assm. Check you owner’s manual for the exploded view on the vacuum or also check with your local vac dealer. So if you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions.
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Posted on May 09, 2008
SOURCE: the brushes won't turn.
There are two reason why the "Turbine" will not rotate. A: It is an air driven device, so if there is not enough air flow through it, it will not rotate. I beleive there is a lint screen on the bottom of the unit that slides down and can be cleaned out. Make sure the recovery tank lid is on properly and there are no missing gaskets in the airflow path. B: The turbine is locked up. This happens a lot. You should be able to rotate the brushes on the block by hand will they are locked into the machine easily(this will manually rotate the turbine. If you can't then your turbine is locked up. What you do then is romove the hood. Screws hold it down in the front and it pops into place in the back. Take out the turbine. There are two screws on the top and two accessed from the bottom of the unit. There are a four screws and a few locks that hold the turbine together. Take it apart, but be careful as to how the gears and washers are arranged and not to lose any small parts. You can usually free it up by hand by rotating the fan on the opposite of the gear box. Once it is freed you can apply a lubricant to prevent it from happening again. I use spray lithium grease. There usually isn't enough lubricant applied in on the gears at the factory, so once you do this, you shouldn't have this problem again. When you first run the machine again it might blow a little excess grease out of the exhause, so to be safe don't fire it up on the carpet, when you first test it. The gearbox may need to be replaced if it is damaged and not just locked up, but this rarely happed. Also, try not to lean the machine all the way back(place the handle on a chair or something) over time it tends to tear the hose inside of it.
Posted on Nov 21, 2008
If you don't have the user's manual for the machine, here it is:
Check your system for any obstructions that could possibly causing the problem. Also, remove the brushes and see if there's a problem between the brushes and the motor.
Posted on Aug 25, 2009
The brush system on this model has a poor engineering design in that the brushes are running off an air turbine, which uses a steel bushing to spin the turbine which gets rusty from the moisture when the machine is being used. No long term solver. I would replace the machine with a Dirt Devil Platinum Force model
Posted on Nov 28, 2009
The Hoover SteamVac's are notorious for this exact problem. There are several
things that can be causing this problem.
First, what you'll need to do is take the brush block out of the machine. To do this there are 4 clips on the brush block. You will need to turn the machine upside down, and pull down on the brush block to where it won't pull out any farther. There are 4 clips, 2 on front, and 2 in the rear. (See picture, I have circled one of the clips in red). Simply press these clips at the same time, and pull the brush block out of the machine. I'd say that 60% of the time that I see this problem, the main issue is that the brushes just need to be cleaned. If you have pets in the home, a lot of the time the pet hair will just be lodged inside the brushes, will prevent them from spinning. Use a pressurized water hose *(one with a spray nozzle is ideal) and spray each brush with water to dislodge any pet hair. You should be able to get these brushes spinning when you spray them. Spray each brush until the brushes are spinning pretty fast. Re-insert the brushes into the machine, and test to see if the cleaning has fixed your problem. If the cleaning still fails to fix the problem, take the brushes back out of the machine.
One you have the brushes out of the machine, the first thing you should look at the brush stem that goes into the turbine inside the machine. This is the green pole pictured in middle of the brush block. Examine this pole to determine if the top of it has broken off. It should exactly how the picture shows it. Make sure that the plastic pole has not broken.
If the pole is broken, you will simply need to replace the brush block assembly. The model F5914-900 uses Hoover 5 Brush SpinScrub Brush Block Part # 48437022.
Here's a direct link to this part on our GoVacuum.com storefront:
If the pole is not damaged, the next thing to try is to turn the machine on while you have the brushes out. Step on the handle release pedal so the SteamVac handle is lowered, and not in the upright position, as there is an internal switch that turns the brushes off when the machine is in the upright position. Now look inside the machine where the pole goes in. There is a green, square shaped female receptacle. This is actually the internal turbine that spins the brush block. Make sure that the switch for the brushes on the top of the machine is turned to "Rotating Brush Speed Hi". Turn the machine on.
If you saw the female receptacle where the brush pole is inserted was spinning, then your turbine is fine. If this part is not spinning, then you will need to replace your turbine.
I hope this helps you with your problem. Please feel free request a clarification request form here on Fixya if you have any questions, I'm always happy to answer follow up questions you might have. If you found this repair helpful, please be sure to rate it helpful by clicking the thumbs up icon. Thank you.
Posted on Apr 04, 2010
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