Question about Dell 1815dn All-In-One Laser Printer

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Dell 1815 dn printer scanner issue: single line appears in scans

I have an 1815 dn dell multi-function printer. The printer, fax, and photocopier all work fine. However, the scanner (starting 3 months ago) puts a solid single line in each scan. The scan are fine and readable --but can't be used for professional purposes because of the line in each scan. Any help would be greatly appreciated.

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  • rgalentino Nov 20, 2008

    Your solution was right on. I actually solved it myself two days ago. I didn't realize there were two glasses ... I kept cleaning the platen glass and didn't realize there was a separate narrow scanner glass ... which had a tiny little piece of dried ink on it.



    Thank you.



    Richard

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Do you get the same line when you use the adf for other purposes?

If so, check the scanner glass just before the platen for something like white-out on it. Clean both the scanner glass and platen glass with Windex.

That is a common problem on all ADF scanners.

Good Luck

Posted on Nov 20, 2008

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I ned reset (lsu) for printer dell 1610n


[Clearing the Memory]
You can selectively clear information stored in your multi-function printer's memory.
Press <Menu> on the operator panel until "Maintenance" appears on the top line of the display. 1.
Press the scroll button ( or ) until you see "Clear Setting" on the bottom line and press <Select>. 2.
The first available menu item, "Paper Setting" displays on the bottom line.
Press the scroll button ( or ) until you see the item you want to clear.
Paper Setting: Restores all of the Paper Setting options to the factory default.
Copy Setup: Restores all of the Copy Setup options to the factory default.
Fax Setup: Restores all of the Fax Setup options to the factory default.
Fax Feature: Cancels all of the scheduled fax jobs in the printer's memory.
Advanced Fax: Restores all of the Advanced Fax setting options to the factory default.
All Settings: Clears all of the data stored in the memory and resets all of your settings to the
factory default.
Sent Report: Clears all records of your sent faxes.
RCV Report: Clears all records of your received faxes.
Phone Book: Clears the speed dial or group dial numbers stored in the memory.
3.
Press <Select>. The selected memory is cleared and the display asks you to continue clearing the next
item.
4.
Repeat steps 2 and 3 to clear another item. 5.
OR
To return to Standby mode, press <Return>.

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[Page 130]
Dell Laser Multi-Function Printer 1600n User's Guide
ftp://ftp.dell.com/Manuals/all-products/esuprt_printers_main/esuprt_printers/dell-1600n_User's%20Guide_en-us.pdf

Jun 12, 2014 | Dell 1600n All-In-One Laser Printer

1 Answer

Bizhub C652 has horizontal lines.


its important to find out whether the \'lines\' are in scan direction/ or only through Radf or only from scan glass,

if the lines are only showing when documents are fed throught the Radf, then the problem lies with the document scan plate( left of the main glass platen (about 2" in width)) or with the scan plate blade cleaner

if the lines ONLY appear when copying from the Glass then the issue lies within the optics (probably nothing more than a clean will be needed)

another question would be to ask if the lines are solid (black line overprinting image) or if they are \'missing\' lines where the image has failed to copy, sometimes it can be hard to work out which side the fault lies,so try shaded greys as a copy original .

if the scan lines are appearing on both Radf and Glassplatten ,mode then the issue may be dirty optics/ccd sensor or it could e an indication of the ccd failing or image control pwb in error while interpreting the image file.

what to do

1) place a grey sheet of paper in the Radf and have the copier photocopy both sides of the original and print to single sided sheets ( so the printer turns the original over to complete the task)

observe the result.

2) have the copier photocopy directly from the platten glass- single sided.

observe the result.

ckeck to see if the error has appeared on both sets of prints ,

if the error has only appeared in the first set of prints then the issue may be a tiny DOT on the slit glass (left of platten) - a dot on this glass will indeed appear as a Line as the original is scanned across the glass.

hhope thhis helps

Feb 19, 2014 | Konica Minolta Bizhub C652 Color&b/w...

1 Answer

I have a Dell laser mfp 1815 dn. There is not an option to scan to a pdf. It will scan to a bitmap which is not what I need. How do I get it to scan to a pdf?


Hello,

When you save the scan select pdf from the pull down menu "Select Type of Document" in the Save Dialog.

Hope that helps.

Jul 23, 2011 | Dell 1815dn All-In-One Laser Printer

1 Answer

For a dell all in one 926 printer: put in a new Dell black ink cartridge and now only prints like it's running out of ink, Some lines look good and others are faded. Help please. Tammy


How's the color cartridge? The multi-function printers need both to print properly. Try switching to grayscale only, even then you'll get some fading but not as bad. Just dealt with this issue on an HP. They're made by the same company, just branded different! I tell people if they do alot of printing, get a laser color printer (not too expensive anymore) & just use the scan/fax from the old unit. These multi-function units are problematic no matter what brand, unless you spend $400 or more for a small commercial unit.

Apr 30, 2011 | Dell 926 All-In-One InkJet Printer

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How do I unlock the scanner on a dell laser MFP 1815 dn printer. I can't fax or copy anything. It says the scanner is locked.


There's a little blue toggle switch where the copies/scans come out from.
Pull the blue switch toward you, turn off the printer, wait a few seconds, and turn the printer back on.

Aug 27, 2010 | Dell Printers:Dell MFP Laser Printer...

1 Answer

Can send but not receive faxes. dell 1815 dn. I can do everything else, just not receive faxes, went through help lists and have follow everything to no avail...i need it to work:(


Did you check the "answer call after x rings" option?
It sometimes defaults to 7 rings, at which time the sending fax machine has given up already.

You find the settings here: "Fax -> Fax Defaults -> Rings to answer"

If this solved your problem - great!...If not, just come back and leave a comment - I'm happy to help.

May 22, 2010 | Dell 1815dn All-In-One Laser Printer

1 Answer

Dell 1815 dn - bogus front door open message


Hey, make sure the front door is shut, if it is, you most likely need to replace the High Voltage Power Supply (Part# WH773). Iteminc.com has this part and can ship same day. The sensor which reads if the door is open can go bad and it is part of the HVPS.

Sep 08, 2009 | Dell 1815dn All-In-One Laser Printer

2 Answers

Dell laser mfp 1815 dn "scanner locked" message


When you lift the scanner lid look to the left bottom. you should see a green slider button. If you stick your hand in the output tray and get it rigth under the green slider you will find a lever. Move that thing backwards or forwards, that is your unlocker.

Jul 06, 2009 | Dell 1815dn All-In-One Laser Printer

1 Answer

Dell 1815 dn prints lines in faxes going out


Dont think its your printer, try faxing to someone else and see if it happens there too.

Dec 11, 2008 | Dell 1815dn All-In-One Laser Printer

1 Answer

SCANNER SAYING NO USER ID


This means that you have not set up any users in the address book in the printer.

Copy is simple, it will scan the document and print out a copy of the scanned image.

Scan however, is trying to make and store an image file of the scan, but it needs to know WHERE you want to scan it to. The printer does not know where to send the stored image unless you create a storage location for it. This is done with the address book that is stored on the printer.

The material below is how to set up the scanner settings of the printer.

Printer Settings Utility Using the Printer Settings Utility window, you can set up the fax system data options, and create and edit Phonebook entries from your computer. You can also configure the destination launches when you access Scan and then PC.
When you install the Dell software, the Printer Settings Utility is automatically installed.
For information about installing the software, see "Installing Software in Windows".
To open the Printer Settings Utility:
  1. Click Start software25.jpg Programs software25.jpg DELL software25.jpg DELL Printers software25.jpg DELL Laser MFP 1815 software25.jpg Printer Settings Utility.
The Printer Settings Utility window opens.

psu_113.jpg

  1. The Printer Settings Utility window provides several features; Directory (Phone Book, Address Book), Fax Setting (Fax Cover Sheet), and Scan (Destination, Resolution, Scan Color, Show Preview).
The Scan Section The Destination Section To configure the operator panel display scan destination list that appears when you access Scan and then PC, click Destination and the Setting button. Using the destination list, you can select a software program that an image can be scanned to.

psu_242.jpg




Oct 07, 2008 | Dell 1815dn All-In-One Laser Printer

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