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I bought Studio 11 a year ago. Is it only good for a limited time? I did a few projects - no problem. Now I can start a new project. When I close it down and try to bring it up again several pictures don't come up, saying "loading error" or show a blue exclamation mark. I deleted the whole program and installed it new again. A question pops up "do you want to buy"? Or that my trial period has expired. I thought once I bought the program I could use it for an unlimited time? I would appreciate your help.

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Regenerate your activation keys: If you purchased activation keys to enable optional functions of your product and if you are reinstalling your product, you can regenerate your activation keys from this link.


http://www.pinnaclesys.com/PublicSite/us/Products/Consumer+Products/?viewRN=rncontact

copy and paste the link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Posted on Nov 15, 2008

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Hello welcome to FIxya!

Here you can check this procedure on how to open your files again.

"1) Check your Recycle Bin
2) Do a Folder/File Search for each of the Grey Folder Project names. This will display all Folders & Files with that Project Name. You are looking for an .stx File. If it's there, right-Click on Project Name / Open Containing Folder & Copy it to your My Projects Folder. Then you should have both the Grey Folder & .stx File for the same Project name, showing in your My Projects Folder.
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So ...after finding my "lost" movie file, with its file name, under Documents\Pinnacle Studio\My Projects i then went through the following procedures using your great advice Colour;
  1. Make a copy of your found "lost" movie grey film icon file by right mouse clicking on your lost file and choosing "copy". Paste the copy into another folder in Documents where you can find it if need be
  2. Then go back to Documents\Pinnacle Studio\My Projects and right mouse click onto your grey film icon. Choose "rename". Then rename your "lost" grey film icon to a new file name but do not put .stc at the end of the file name, if you are operating VISTA and Pinnacle 12. This is important because Pinnacle 12 won't recognise the file later if you have .stc in the file name
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  10. Now give your coloured Pinnacle icon file the exact same rename as your precious "lost" renamed grey movie icon file, using the right mouse click on rename proceedure as explained in No.2 above.
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