Question about HP Officejet 5610 All-In-One InkJet Printer

1 Answer

My printer will print words but not pictures

I have an hp officejet 5610, and its worked well for a few years but it's just started to not print out pictures. When i print text that's in a color or black it works. But when i try to print a picture it dosen't work, even if its just a black picture

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  • sean_mcgowan Nov 15, 2008

    I'd already checked that, but it's not in grayscale.

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  • HP Master
  • 4,338 Answers

The product software print setting is probably designated as grayscale. Follow these steps to check this setting:

  1. In the software application you are trying to print from, click File , and then click Print . The Print dialog box opens.
  2. Make sure your printer is selected, then click Preferences . The printer Preferences dialog box opens.
  3. Select the Color tab, then make sure that the Print in grayscale option is not selected.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Posted on Nov 15, 2008

  • JDTec
    JDTec Nov 15, 2008

    Download and install the updated drivers/software from HP's site. Driver may be corrupted.

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