Question about Toshiba Satellite A135-S4527 Notebook

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My dvd drive in my computer won't play dvds

My computer's dvd drive doesn't work, it can play cds and it can burn disks but it can't play dvds. I have tried to put in multiple dvds that all work on other computers and dvd players, but my computer only reads them as blank disk.
please help me with this
I have a Toshiba Laptop with a Pioneer DVD-RW Device. The CD works fine but the DVD tries to start and but eventually quits. I am using Vista and the instructions for the same problem with XP don't seem to work. Thanks...

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  • bdf1816 Nov 18, 2008

    I tried this solution and got the same result. The DVD tries to start several times but then just quits.

  • bdf1816 Nov 18, 2008

    Thanks. I will try cleaning.

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1. Completely remove any dvd/cd player/burner softwares (i.e. Nero, Power DVD, etc.).
2. Go to device manager and remove your DVD/CD device from the device list
3. Restart you laptop
4. Windows will then try to reinstall the device drivers again for the DVD drive.
5. After another restart, then reinstall your dvd softwares again.

Posted on Nov 15, 2008

  • Tinoux
    Tinoux Nov 18, 2008

    Then you might have a problem with the optical reader. Try to clean the optical lens using commercial lens cleaners. Otherwise, if cleaning does not work then you have a faulty optical unit.



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