My computer's dvd drive doesn't work, it can play cds and it can burn disks but it can't play dvds. I have tried to put in multiple dvds that all work on other computers and dvd players, but my computer only reads them as blank disk. please help me with this
I have a Toshiba Laptop with a Pioneer DVD-RW Device. The CD works fine but the DVD tries to start and but eventually quits. I am using Vista and the instructions for the same problem with XP don't seem to work. Thanks...
1. Completely remove any dvd/cd player/burner softwares (i.e. Nero, Power DVD, etc.).
2. Go to device manager and remove your DVD/CD device from the device list
3. Restart you laptop
4. Windows will then try to reinstall the device drivers again for the DVD drive.
5. After another restart, then reinstall your dvd softwares again.
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You probably will need to replace the optical drive (CD/DVD drive) in your laptop. Go to Google and search for "Dell Inspirion 6000 CD/DVD drive" to find a replacement. To be sure it's the CD/DVD drive that's defective and not your operating system software, you could also try to boot from a boot-able DVD disk.
The image receiver is probably bad inside the laser lens. When the laser light emits and reflects back from the disk, the receiver should pick-up the light - in this case it doesn't. It lights up because you can burn. Try another drive - external (USB) or internal (replace the one inside the computer).
Hello Rfd832, What I see from the description is that the drive is a combo drive. Combo drives are CD-RW and DVD-ROM drives means CD-RW = Compact Disk-Read Write DVD-ROM = Digital Versatile Disk - Read Only Memory so these drives can read and write CDs but can only read DVDs (Cannot write or burn DVDs) If you want to be able to burn DVDs then you need to have DVD RW drive (either DVD+RW or DVD-RW)
You said that you are able to burn DVDs on other computer so please check the label on the DVD drive.. it should be DVD-RW/DVD+RW drive
Dvd drives can read from both DVD and CD however due to technological limitations most DVD-ROM or RAM read up to slightly higher speeds for CDs than DVDs.
When burning DVDs professional companies that make prerecorded disks burn their disk at low speeds in an effort to achieve both compatibility and low errors, that is the reason their DVDs play on most DVD-ROMs. However DVDs me and you burn at home and work at high speeds are prone to errors and incompatibility with low reading speed drives.
As a result if your DVD-ROM has a low maximum reading speed then it can only read those prerecorded DVDs and only DVDs recorded at low speeds provided thre are not scratched.
I believe you managed to read those DVD movies if they were pre recorded.
When you say it won?t read are you trying to play commercial DVD movies or read DVD data disks?
If you're trying to play movies then you need a couple of things the first being some type of player program. Real player works as does Windows media player but usually DVD drives come with a striped down version of PowerDVD or WinDVD.
If you in fact have a player installed and when a DVD is inserted in your drive it doesn't play it may not be configured to automatically play DVDs. Try opening your player program and trying to manually play your DVD.
Let us know if you have any success or if you need more assisted. If you do let us know what player program and operating system you have and any error messages that may appear.