Are you having a problem with your easyshare 5300 printer , i have only had mine about 4 months and my pictures have a very poor print quality to them they come out greenish or start green strip at top and then print. i have wasted 2 color ink cartriges trying to get it to print correctly, i have cleaned the print heads and do this before i print each picture i wouldnt think i would have to clean them this often right now i am not very happy with this printer its costing me to much ink , let me know if this is an ongoing problem and what you plan to do about it. from some of the other complaints i have read about i would say it is a problem
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Re: pictures have poor color
This is common problem in this printer.many of the customers face this problem.the option to avoid this problem is to get your printer serviced every two months so the ink will not remain collected in the printer.and will work properly.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
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I'm having a simialr problem, I can get my Kodak EasyShare 5300 printer to print pictures just fine, I can even get it to copy & print from the scanner. In both black and color inks. What I can not get the Kodak EasyShare 5300 Printer to do is to print from Microsoft Office Word, or Works for that matter any text document what so ever. I've never had a problem with the printer ever, not even when I upgraded to Windows 7 it printed just fine up till a few months ago and started acting up. At first I thought it was because I hadn't used it in awhile so I replaced both cartridges so they are brand new. Tried my experiment again and it did the same thing, pictures, and copy and print from the printer works just great...text however from the Word programs....nothing but a blank page.
Running Windows 7 - 64 bit Dell Touchscreen, Dual Core Processor. Before you ask...before this incident the Kodak Printer intergraded just fine and worked without incident. Since it is not the printer portion (unless its the printhead), it has to be a software problem...although, I used the disk that came with the printer to re-install it and not from the web just in case that was the problem. Course would installing the web upgraded software be of any assistance? Anyone have any solutions? Thanks.
First thing to do is to try updating the firmware of the printer, just make sure that your printer is idle and has no error before proceeding, you can get the update at www.kodak.com/go/dowloads if you still have the same issue after that try deep cleaning the printhead 2x
press the menu button on the printer and go to clean print head and do a basic clean........make sure you are using genuine Kodak ink cartridges as there are retailers selling refilled and look alike.........if you still have same issue then its a print head issue and call kodak tech support they will replace it for you without any charge....let me know if this was helpful.........
I had the same problem from new , all printing was very poor and a pinkish colour, I contacted Kodak and they sent me a replacement printhead and new printcartridges free of charge. The printheads appear to be a common fault with the Kodak printer , mine is a 5300. As soon as I replaced the print head all printing was extremely good and correct colours!! the print catridges appear cheap but run out very quickly also! the 6x4 printing is easy to use however but next time I would choose another make. hope this helps . Phone Kodak and explain you have not used the printer , I am sure they are aware of the manufacturing fault with this printers printhead!! I am told some people have had the printhead changed a number of times in succession.
Kodak told me to take the printhead off and reseat it several times, which I did. I then deep cleaned it, calibrated it, and replaced the color cartridge. It didn't solve the problem. Kodak will replace the printhead for free, and after I return the defective one, will send me a free color and black cartridge. Very nice service. I've been very happy with the 5300.