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Are you still attached to a Sprint account? Or are you with another provider? If you are with another provider, you may not have the options of using the phone that Sprint provided ie. intrnet access or things like picture mail options. I know this occured with me when I used my Samsung device on another provider. I had to do a flash and only text and dialing out works on another provider. If it is still attached to a Sprint account then you should be able to call Sprint technical care and resolve your internet issue. But by the sound of it you are on another provider.
SPRINT - You must have you phone setup linked to an active email acount (i.e. yahoo, etc)
(New Picture) When you take a picture, tap on the envelope icon. \/
(Picture from file) Select and view picture from file explorer. Once open select send in the lower left corner. \/
The option for sending the picture comes up. Click send via email (not picture mail). This opens your email menu, select the correct email account to send from. Once the compose email page opens, simply type the email address and send.
note: to send to another phone you must know the address in which the cell company uses. Some are:
- Sprint - (phonenumber)@pm.sprint.com
- US cellular - (phonenumber)@mms.uscc.net
- ATT - (phonenumber)@mms.att.net
You Will need to Hard reset the phone but make sure you back up your info first, because a hard reset will delete all info. To Hard reset the phone hold the two Soft keys which of Dots on them and then while holding those buttons press the reset button located on the bottom of the phone by the Charging port.
If you are a Verizon customer with a Verizon account and the Palm is a Verizon labeled phone, the support people will be able to assist you with transfering the phone to your account.
Since this is a Sprint labeled and logoed phone, there may be a bit more work to get this locked to your account. You will need to have a Verizon technician assist you by calling their support line and explaining your situation. You will need to verify with them that the phone has a clean ESN and they will ask you for that number to check. They will be able to get you on their network if the ESN is clean and your account is in good standing. There are a number of sites and blogs dedicated to this very issue. Just search for your phone on the internet and you will find them and what to do to have your phone switched over.
As far as changing the splash screen from Sprint to Verizon, that requires software and understanding where the image files are located. This is not a task for the novice. Again, when you look through these sites, you will find the information on how to change these items, how to back up your phones data dump, and how to read the different categories these items are located in. Be careful...you can destroy your phone if you are not careful.
I have had the same problem... twice. First time I held down some keys just trying desperately to get it to come back to life. Well I hit the right combination for a hard reset. So I lost all my data.
Second time I took my phone into the Sprint Store across from Sprint HQ in KC. The only thing they knew to do was a hard reset.
I'm suspicious since I was having trouble removing my battery the second time, that my battery's position may have caused some type of short. Still searching.