Question about AT&T Blackberry Curve 8300 Smartphone

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Reset email account

I can't reset my email account..Bought the phone from someone and now i can't remove their email account...tried to get sprint to help and they couldn't..

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  • Anonymous Nov 29, 2008

    will this erase my contacts to

  • chama_bubs Dec 14, 2008

    I did the security wipe, and it still asks is I have a Enterprise password, I bought my BB from someone else, and I have no clue what to do (btw, I asks me this within the set up wizard) :(

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  • 101 Answers

If you have noting important in the Blackberry you can get the email account and everything else removed by peforming a security wipe.

Go to Options / Security Options / General Settings. Once here - press the menu button (the one with the BB logo to the left of the trackball) and select Wipe Handheld.

Posted on Nov 15, 2008

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I bought an unlocked g1 and in an attempt to reset the existing gmail account already programed into the phone I decided to do a factory reboot. Little did I know that I would get stuck at the start up...


if you dont have a sim card that has a data plan, just find someone who does and do your email account through there sim card and that will unlock your fone... i dont know if that helped.

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Go to your account on the provider's site : IE Sprint, Verizon etc. Yhen you should see a link to send the "Service Books"

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SPRINT - You must have you phone setup linked to an active email acount (i.e. yahoo, etc)

(New Picture) When you take a picture, tap on the envelope icon. \/

(Picture from file) Select and view picture from file explorer. Once open select send in the lower left corner. \/

The option for sending the picture comes up. Click send via email (not picture mail). This opens your email menu, select the correct email account to send from. Once the compose email page opens, simply type the email address and send.

note: to send to another phone you must know the address in which the cell company uses. Some are:

- Sprint - (phonenumber)@pm.sprint.com
- US cellular - (phonenumber)@mms.uscc.net
- ATT - (phonenumber)@mms.att.net

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1 Answer

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You Will need to Hard reset the phone but make sure you back up your info first, because a hard reset will delete all info. To Hard reset the phone hold the two Soft keys which of Dots on them and then while holding those buttons press the reset button located on the bottom of the phone by the Charging port.

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If you are a Verizon customer with a Verizon account and the Palm is a Verizon labeled phone, the support people will be able to assist you with transfering the phone to your account.

Since this is a Sprint labeled and logoed phone, there may be a bit more work to get this locked to your account. You will need to have a Verizon technician assist you by calling their support line and explaining your situation. You will need to verify with them that the phone has a clean ESN and they will ask you for that number to check. They will be able to get you on their network if the ESN is clean and your account is in good standing. There are a number of sites and blogs dedicated to this very issue. Just search for your phone on the internet and you will find them and what to do to have your phone switched over.

As far as changing the splash screen from Sprint to Verizon, that requires software and understanding where the image files are located. This is not a task for the novice. Again, when you look through these sites, you will find the information on how to change these items, how to back up your phones data dump, and how to read the different categories these items are located in. Be careful...you can destroy your phone if you are not careful.

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I have had the same problem... twice.  First time I held down some keys just trying desperately to get it to come back to life.  Well I hit the right combination for a hard reset.  So I lost all my data.
Second time I took my phone into the Sprint Store across from Sprint HQ in KC.  The only thing they knew to do was a hard reset. I'm suspicious since I was having trouble removing my battery the second time, that my battery's position may have caused some type of short.  Still searching. KC Ron

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