Question about LaCie BRICK (301063U) 300 GB Hard Drive

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Brick connection is not registering

Okay, I've had this brick for 4 months so far and since i have had it i haven't had any major problems with the product. Until tonight that is, I left my sister in my room for at least an hour and when i came back she had moved the computer along with the brick from one location to another and the brick was hanging from it's cord on the floor. I did not think it was a big deal until, i attempted to access the files that were on the brick but to no avail. A message would pop up saying; "The drive or network connection that the 'shortcut to LACIE (E).lnk' refers to is unavailable. Make sure that the disk is properly inserted or the network resource is available, and then try again." Even though the product is plugged in! I tried to take it apart and fix it my self but i cannot see any problems, but i also can't actuaaly get into the hardrive itself. Plus every five seconds there is a clicking sound from the inside of the drive. A friend told me to get RMA or something, but i don't know how. If anyone can help me I would really apperciate it. Thanks for your time.

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It sounds like that brick fell. All bets are off when a hard drive falls or receives shock. Put your ear to it and see if it is making any strange sounds.

Keep me posted.

Posted on Oct 28, 2007

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Posted on Jan 02, 2017

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