Question about Zebra Z4M Printer

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ZEBRA Z4M LABEL PRINTER LOCKED UP

THE POWER, PAUSE AND ERROR LEDS LIGHT UP AND THE DISPLAY ALSO LIGHTS UP. THERE IS NO TECH ON THE DISPLAY AND THE PRINTER IS LOCKED UP. "HELP"

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  • c-licious Dec 01, 2008

    I have the same problem. Is this a firmware issue?

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  • 155 Answers

The printer is Z4M or Z4M plus? I found this error at z4m plus and the solution is to change the motherboard. Roberto Martinez Mexico bartech9@yahoo.com.mx

Posted on Mar 10, 2009

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1 Answer

Power, pause and error lights are on. No message


The logic board is blown and would need to be replaced. Have it repaired asd there is nothing you can do.

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Hi,

Did you try disconnecting it from the power for a few hours?

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You should try a factory reset. Power off the printer. Hold the "pause" and "feed" buttons down while powering up. Allthe lights will blink and when they stop blinking, release the "pause" and "feed" buttons. This will factory reset the printer.

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most likely it is a printer driver issue. There's 2 drivers, one for 200dpi and one for 300dpi. Use the one for 200dpi. It could also be the label setting is incorrect. Try running a calibration.

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Turn on the printer and never turn off pause and error leds? and printer not response? Then the main logic board must be replaced.

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My Zebra Z4M printer's power, pause and error light are all constantly on.


Possibly the head open sensor is dirty and causes the LEDs light on. Clean the sensors and the plaque that is above them. Roberto Martinez Mexico bartech9@yahoo.com.mx

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Try a reset: press the PAUSE and FEED keys while turning the printer, release the keys when feed the label. You can also try downloading the latest firmware.

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The mainboard does not need to be replaced, just the sensor head open is dirty and needs cleaned.

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better give it for service

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