Question about HP Photosmart C6180 All-In-One InkJet Printer

1 Answer

Unable to establish two-way communication error

I have a HP Photosmart c6180 all-in-one printer. I am running Windows XP Pro SP2. When checking the ink level I get an error which reads"The Computer is unable to establish two-way commun ication with the device". When checking with HP I recieved an answer which indicated that I needed to configure my firewall to take care of the problem. I turned my firewall off and tried again. No Luck. I have checked the connection between the computer and the printer and it is secure. This problem came on all of a sudden with no warning. I have been using this printer for over a year without any problems. Any suggestions?

1 Answer

hemant somaiya
  • 638 Answers
  • Moderator

1)right click the my computer icon
2)click properties and then click hardware n go to device manager.
3)uninstall all usb ports and then scan for hardware changes
4)ur pc will detect your printer and ask for printer drivers
5)re load drivers and your pc will communicate with your printer
6)for reloding install the cd follow the instructions on the screen and click next
7)restart when the printer is loded.connect the wires and cords properly.

Posted on Nov 14, 2008

1 Suggested Answer

rickyostrom
  • 268 Answers

SOURCE: Unable to establish two-way communication error

What kind of cable is being used to communicate?

Posted on Nov 24, 2008

HP Photosmart C6180 All-In-One InkJet Printer Logo

Add Your Answer

Full Name
3 Points

Attach: Get more points

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Related Questions:

Not finding what you are looking for?

3,856 people viewed this question

Ask a Question

Top HP Printers & Copiers Experts

kakima

Level 3 Expert

90636 Answers

k24674

Level 3 Expert

7704 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27691 Answers

Are you a HP Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...