Question about HP Photosmart C6180 All-In-One InkJet Printer

1 Answer

Unable to establish two-way communication error

I have a HP Photosmart c6180 all-in-one printer. I am running Windows XP Pro SP2. When checking the ink level I get an error which reads"The Computer is unable to establish two-way commun ication with the device". When checking with HP I recieved an answer which indicated that I needed to configure my firewall to take care of the problem. I turned my firewall off and tried again. No Luck. I have checked the connection between the computer and the printer and it is secure. This problem came on all of a sudden with no warning. I have been using this printer for over a year without any problems. Any suggestions?

Posted by on

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Master:

    An expert who has achieved Level 3.

  • Master
  • 638 Answers

1)right click the my computer icon
2)click properties and then click hardware n go to device manager.
3)uninstall all usb ports and then scan for hardware changes
4)ur pc will detect your printer and ask for printer drivers
5)re load drivers and your pc will communicate with your printer
6)for reloding install the cd follow the instructions on the screen and click next
7)restart when the printer is loded.connect the wires and cords properly.

Posted on Nov 14, 2008

Ad

2 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Ad
rickyostrom
  • 274 Answers

SOURCE: Unable to establish two-way communication error

What kind of cable is being used to communicate?

Posted on Nov 24, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

How to install hp photosmart c6180 without the disc


Welcome to Fixya

If you dont have the disk with you. All you need to do is to plug in the printer to your computer and download and install the driver from HP website. Make sure you select only the correct drive for your windows system. for example, if you are using windows XP you should download windows Xp dirver also.

Thank you for using Fixya!

Jan 12, 2011 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Unable to scan, copy or fax message on HP C6180


Please follow the steps and then let me know the results:Click Here

May 23, 2010 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

UNABLE TO INSTALL C618/0 PRINTER WITHOUT DISC


Hi

You can download the software as per the operating system, click Download link.

Windows XP - Download

Windows Vista - Download

Windows 2000 - Download

Click on the the Download only button in the webpage and save the file , then run it to install the software for C6180

Thanks
Riz

Jan 07, 2009 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Unable to establish two-way communication error


What kind of cable is being used to communicate?

Nov 24, 2008 | Lexmark X2500 All-In-One Printer

1 Answer

HP C6180 ''Unable to scan, copy or send a fax''


Hi,


Check the following steps:


Connect the printer directly to the wall outlet and


1. Verify that the unit is switched on. Unplug the all-in-one from power and disconnect the connection port.
2. Wait 30 seconds.
3. Plug in the power only.
4. Repeat steps 2-4 two more times.
5. On the third time after plugging the unit into power, reconnect the connection port from the all-in-one to your computer.



1. Unplug the power cable from printer when the printer is powered on.

2. Press and hold # and 6 while plugging in the power cord



Try to check the result.


Regards,

Sagarjd

Nov 20, 2008 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

HP Photosmart C5240 AllinOne


In case its a communication error go to services and make sure the print spooler service is up and running. If there is any lxbce service running stop that and it will work fine.

Thanks.

Oct 13, 2008 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Connection issue between XP Pro and HP C6180 all-in-one


Hi Lynn,

Unfortunately, HP.com doesn't have a very satisfying online solution to your problem. Still, there are a few things you can try.

The first is a general diagnostic check of your scanner. HP provides a doc that takes you through some steps, many of which you probably already tried, to see if it's a simple fix:

An error occurred while communicating with scanning device

The next document is a set of diagnostic steps to address errors trying to scan to a PDF:

An error occurred while trying to scan to a PDF

I don't know if the current situation was created by a fault in the device or some recent change in your configuration settings. I do know you can use the HP Director software installed on your computer to set the scan destination settings:

Settting "Scan To" Destination using HP Director

Those were the most relevant solutions I could find for you. I hope some of this information is helpful. Good luck.

-Trip

Oct 07, 2008 | HP Photosmart C6180 All-In-One InkJet...

Not finding what you are looking for?
HP Photosmart C6180 All-In-One InkJet Printer Logo

4,082 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Ben Johnson

Level 3 Expert

685 Answers

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2022 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...