Question about HP DeskJet 920c InkJet Printer

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920c does not print the roads in mapquest

Text ie street names print, but the lines for the streets do not print
this was not a problem until recently, entire map used to print

using windows xp home edition
downloading and installing correct driver did not solve problem
aligning, cleaning printer - n0 help

thank you

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You are probably low on black ink as the streets are usually printed in black, if you open up your printer while it is on the print cartridge will move and you can see were it points too. I find that sometimes the cartridge gets plugged up and you need to wipe the bottom of it with a wet cloth and then it works again also give it a shake but make sure you hold onto the bottom or the ink will spray as I found out lol. Also after you do this turn the printer off and on again. You may have to do this a couple times but it finally worked for me! hope this helps.

Posted on Nov 18, 2008

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