Question about Whirlpool Gold 24 in. Built-In Dishwasher Dishwasher

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Whirlpool dishwasher doesn't clean/drain.

Model #GU98OSCGQ2. It cycles through, but with long delays between cycles. When the "clean" light goes on, there's still water in the bottom of the tub and the dishes are not clean. When I push "Cancel/drain", a motor goes on and it sounds like it might be draining, but when you open and check, there is still water in the bottom. A service technician was here this morning, he checked the drain hose under the dishwasher, took a white, plastic thing out and cleaned it, said THAT was the problem and left. Unfortunately, he didn't seem to know much about fixing dishwashers and was on the phone with his supervisor. It still is having the same problem. Any ideas? At least if they send HIM back to me again, I can point him in the right direction. Thanks for ANY help you can give me!

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  • crisnpete Nov 23, 2008

    We have the same problem. The service repair guy said it was a clog in our plumbing after the dishwasher. I snaked all the lines and still have the problem. I got charged ofr the visit even though he did not do a thing to help me. Anyone know what could be wrong?

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  • 457 Answers

Sounds to me like a drain pump restriction or failure. let me know if this helps.

Posted on Mar 01, 2010

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