Question about HP PAVILION SLIMLINE S7520N AMD Turion 64, 1.86 GHz, 1024MB, 200GB, DVD-RW/CDRW Combo Drive, Slimlin... (EX259AA#ABA) PC Desktop
My DVD rom player won't open. My wife isn't sure if there's a cd in it. I've tried the paperclip in the hole, but that doesn't work. It just makes a couple noises and the slot doesn't even open a bit. I've tried tipping the computer at different angles, but nothing happens. I can't see how to get the plastic cover off the computer, as there are no visible screws. The computer is a Dell desktop. What else can I try?
First of all is the system under warrantty?
secondly the paper clip should work in any case
its either u are not applying proper presure or the clip is short ... the clip should be atleast 2 inches long and when u insert the clip at some point u will feel there is no place inside thats the time u apply presure and it should open ... its a way to open the tray which works on mechenical parts so there is no point of failure with them
Posted on Nov 14, 2008
I had the same problem. I got here by accident (google).
I'm ecstatic--I did solution #1 (click eject) and it worked!!!!!
Posted on Dec 06, 2008
Have you tried to open from windows itself.....rite click the rom under my computer and select eject
if this doesn't help.....is the light on on the rom itself when you try to open??
here is a step by step guide for you to remove the Rom.......take the ROM out take the top cover of the Rom out inspect the Rom........is there a CD ...Remove the CD if its there put everything back together...test your ROM
keep me posted
Posted on Nov 14, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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