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Dvd player won't open

My DVD rom player won't open. My wife isn't sure if there's a cd in it. I've tried the paperclip in the hole, but that doesn't work. It just makes a couple noises and the slot doesn't even open a bit. I've tried tipping the computer at different angles, but nothing happens. I can't see how to get the plastic cover off the computer, as there are no visible screws. The computer is a Dell desktop. What else can I try?

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  • jrhadley171 Nov 16, 2008

    Thanks for the replies. No, the player won't eject when I try to open it under my computer. Yes, the light's on and it flashes a lot with whatever method I try to open it. When I use the paperclip, I feel it pressing against inside, so I push harder and the part I'm pressing gives way, the light flashes, the machine whirrs, and still nothing happens. I guess my next step is to remove the rom. We'll see how that goes.

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First of all is the system under warrantty?
secondly the paper clip should work in any case
its either u are not applying proper presure or the clip is short ... the clip should be atleast 2 inches long and when u insert the clip at some point u will feel there is no place inside thats the time u apply presure and it should open ... its a way to open the tray which works on mechenical parts so there is no point of failure with them

Posted on Nov 14, 2008

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I had the same problem. I got here by accident (google).

I'm ecstatic--I did solution #1 (click eject) and it worked!!!!!

Thanks much!!!

Posted on Dec 06, 2008

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Have you tried to open from windows itself.....rite click the rom under my computer and select eject

if this doesn't help.....is the light on on the rom itself when you try to open??

here is a step by step guide for you to remove the Rom.......take the ROM out take the top cover of the Rom out inspect the Rom........is there a CD ...Remove the CD if its there put everything back together...test your ROM


http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=uk&docname=bph07164&dlc=en&product=3199127

keep me posted

Cheers!

Posted on Nov 14, 2008

  • Asish Sharma
    Asish Sharma Nov 17, 2008

    hope it worked for you!
    keep me posted

    cheers


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